Charis Cutar

CHARIS P. CUTAR I am a seasoned professional with strong background in client services and operations management. I am looking to add great value to a world class organization by using my communicative and leadership skills in a fast paced, high value, client facing B2B role. Education Philippine Normal University B.S.E. Major in English April 2004 ACTS Bible College Associate Degree in Theology April 2007 Skills Project Management Team Leadership Client Services Handling Customer Escalations Content Writing Public Speaking Experience Phunware Advertising Inc. Digital Campaign Manager, Jan. 2018 - present Prepares daily advertising campaigns statistical reports to be sent or presented to clients. Coordinates with team in trafficking and implementing mobile ads. Optimizes and updates status of all live campaigns. Cognizant Technology Solutions Media Campaign Manager, Jan. 2015 - Jan. 2018 Managed end to end advertising campaigns shown on YouTube and Google Display Network (GDN) websites. Acted as point of contact for media campaign management projects of large companies in the EMEA region. Used a suite of Doubleclick products to build creatives, traffic and generate post campaign reports. Interpreted campaign performance results to clients and stakeholders in regular conference presentations. Leadership & Certifications Editor in Chief, The Blue & Silver (Official Campus Organ of the Philippine Christian University): School Year 2010 – 2011 Certificate in Doubleclick Rich Media Fundamentals – January 2015 Google Partner Certifications: Adwords Search and Google Analytics: https://www.google.com/partner s/#i_profile;idtf=- Trained in Lean Six Sigma and Scrum Methodologies Experience West Contact Services Production Team Leader July 2013 - May 2014 • Supervised a team of 25 agents and performed regular coaching, mentoring and preparing individual and team performance reports. Demonstrated knowledge of teleconferencing processes in answering escalated customer queries and resolving various issues that arise in a teleconference event. West Business Services Voice & Data Services Manager June 2011- June 2012 · Coordinated the day order lifecycle of various products while providing blended voice and backoffice support for B2B clients in the U.S.. Provided a single point of contact and followed orders (e.g., voice, data, etc) from receipt of order through successful delivery. Contact Information Phone: - Email:-Linkedin: https://www.linkedin.com/in/charis -cutar-73425b37/