Charles Franklin

Certified IT Support professional with over 2 years technical support experience, inside sales training, and remote work experience providing contract center and help desk support services

I'm looking to escape retail!

Services

-Omni-Channel Customer Service (Phone, Email, Social Media, Chat) & Quality Assurance

-Copywriting

-Inbound Sales/Sales development

PS That being said, I have a Shopify store in the works, so I'm cool with the ecomm space!

Certifications & LIcenses

IT Support Professional (Google)

Resident Insurance Customer Service Representative (State of Florida)

Sales Account Management (Aspireship)

Search Ads (Google)