CHARMELYN MARIE PALPAL
SOCIAL MEDIA MANAGER /
CUSTOMER SUPPORT
OBJECTIVE
Assist business owners to attract clients through social media.
Connect with and engage with prospects to help brands
achieve their goals.
CONTACT-(-
Pinamalayan, Oriental
Mindoro, Philippines
EDUCATION
SAINT LOUIS UNIVERSITY
BS Accountancy
EXPERIENCE
SOCIAL MEDIA MANAGER
(Nov. 2020 - Present)
Content Creation, Scheduling, Posting, Customer
Engagement, Monitoring, Outreach across Social Media
Platforms
CUSTOMER SERVICE ASSOCIATE
(Dec. 2019 – Aug. 2020)
Assisted customers by listening & finding solutions to problems
and making recommendations based on extensive product
knowledge.
ONLINE MARKETING SPECIALIST
(Jan. 2014 – Nov. 2019)
Designed and optimized online advertisements through the
use of social media.
2006
FREELANCE GRAPHICS DESIGNER
(Mar. 2012 - Present)
Creatively designed graphics for materials and offered online
and printed promotional programs, resulting in increased
sales.
