Charmine Longakit

CHARMINE C. LONGAKIT GENERAL VIRTUAL ASSISTANT PERSONAL PROFILE I am a general virtual assistant with work experiences in the fields of media, education, and customer service. As a virtual assistant I have performed the following tasks: audio transcription, data entry, content writing, blog editing, cold calling, chat support, social media engagement and basic admin tasks. AWARDS RECEIVED Top Agent, George Telephony (2016) WORK EXPERIENCE Luke Hawkins Coaching Best Adjudicator, Debate Open (2015) Excellence in Campus Journalism (2012) Virtual Assistant | December 2020 - present Conducts day-to-day tasks such as data entry, social media engagement, and basic admin jobs Transcribes podcast audio-file, edits and publishes it to LinkedIn and Wordpress Salesforce and ActiveCampaign modification Native Camp (Golden Great Peak English Inc.) ESL Teacher | March 2018- December 2020 SKILLS SUMMARY Transcription Content Writing English Language Fluency Data Entry Research Customer Service Presented educational materials to student Tailored lessons to accommodate differences in learning style and speed Remained knowledgeable about and respectful of cultural differences within the classroom GMA Network Inc. Program Researcher | September 2017- December 2017 Organized, planned, and coordinated the production of television program Generated program ideas Gathered,fact-checked, and presented relevant information, facts, and figures Organized meetings and interviews with appropriate people Booked production equipment and staff Prepared cost accounts Alorica Customer Service Representative | August 2016- August 2017 CONTACT ME AT Basak, Catmon, Cebu 6006 (- - Maintained a positive, empathetic, and professional attitude toward customers at all times Responded promptly to customer inquiries Communicated with customers through various channels Acknowledged and resolved customer complaints Ensured customer satisfaction and provide professional customer support EDUCATIONAL HISTORY University of San Jose- Recoletos Bachelor of Arts in Journalism June 2012- March 2016