CHARRY LOU LAWAG HERRERA
Block 5 Lot 5 Sampaguita St. Samama 1 Compound,
Ligid Tipas Taguig City- / --
WORK EXPERIENCE
November 03, 2017 – Amazon Product Lister (MBA) - part-time
PresentSuyadi Supratman
TX, USA
Job Description:
Uploads product/items for client Merch by Amazon store for at least 10 hours a week.
November 02, 2017 – PresentReports Strategist | Content Strategist - full-time
Global Executive Industries
NC, USA
Job Description:
Reports Strategist
Provide FB daily reports to measure the status of client’s campaign
Create weekly and monthly Facebook reports for client’s to review
Content Strategist
Create Email follow ups/sequences depending on client’s campaign using their preferred Mail provider
Create SMS follow ups for appointments
Create Manychat sequences and optimize if needed
Daily maintenance to make sure all automations is working
April 22, 2013 –Implementation Analyst/Payroll Analyst
November 02, 2017ADP Philippines Inc.
6th Floor Glorietta 2 Corporate Center, Palm Drive,
Ayala Center, Makati City-
Job Description:
Manages the setup of new US based payroll clients (business to business) into ADP’s payroll system, tax and billing systems with timely, accurate output with productivity matching 4.5 completed conversions per week or expectation determined by the Business Unit
Turn-around time to complete set-up, accuracy of data encoding, productivity and conversion rate
Performs other related duties as assigned.
December 09, 2011 –Customer Care Associate (Email Support)
April 19, 2013Affiliated Computer Services Philippines Inc.
a Xerox Company
7/F One E-Com Center, Palm Coast Avenue
Pasay City, Philippines-
Job Description:
Response to email inquiries and complaints using standard scripts and procedures
Prepare standard reports to track workload, response time and quality input
All other duties as assigned
October 12, 2009 –Quality Assurance Analyst/OIC
December 05, 2011Scopeworks Asia Inc.
20th Floor Citibank Center,
Paseo de Roxas, Makati City-
Job Description:
Responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance.
Responsible for supervision and monitoring of the team and its deliverables associated with established programs.
Manage and assign daily workload tasks to ensure all program performance metrics are achieved.
Serves as initial point of contact for all issues within the team
February 16, 2007 – Human Resources Assistant (Benefits and Compensation)
July 5, 2009Major Shopping Management Corp., - SM Megamall
SM Megamall Bldg., B Julia Vargas St., cor. WackWack, Mandaluyong City-
Job Description:
To provide a comprehensive administrative support to day-to-day operations of human resources
Ensures the efficient delivery of salary payments, salary adjustments, recruitment processes, and the accuracy of employee data records
Has a full responsibility for compensation and benefits administration and recordkeeping
SKILLS:
Office Applications: Microsoft Word 2003, Microsoft Word 2007, Microsoft Word 2010, Microsoft Excel 2003, Microsoft Excel 2007, Microsoft Excel 2010, Microsoft PowerPoint 2003, Microsoft PowerPoint 2007, Microsoft PowerPoint 2010
Personal skills:Fast learner, punctual, responsible, adaptable and self-motivated.
Organizational skills:Time-management and prioritizing cases effectively.
EDUCATIONAL BACKGROUND:
-Polytechnic University of the Philippines
Bachelor in Business Administration
Major in Management
Sta. Mesa, Manila
-High School Pateros National High School P. Herrera St. Pateros Metro Manila
-Elementary Sta. Elementary School
P. Rosales St. Pateros Metro Manila
PERSONAL DATA:
Birth date:November 30, 1984
Religion:Catholic
Civil Status:Married
Spouse Name:Noel T. Herrera
