Chikaodi

Hello!

My name is chika uche.  

A sociologist and a highly skilled and professional virtual assistant.

  I bring over 3 years of experience as a customer support and 2 years as a social media manager. Over the years I've honed my creative and problem solving skills to effectively bridge the gap between business need and technology solutions.

🔹My expertise lies in providing exceptional customer services, seamlessly, and resolving tickets for efficiency. I worked with Timztell and Expertnaire affiliate for 2 years.

🔹With a keen eye for detail and a passion for delivering top-notch results, I ensure clients have a delightful experience throughout.

🔹My commitment to excellence and problem-solving abilities enable me to address inquiries promptly and maintain positive reviews.

🔹I am a previous virtual assistant and content writer and social media manager for Timztell and GH resources.

👉What can I do as your business virtual assistant?

◉ attend to customers enquiries, handle tickets, providing relevant solutions and resolutions.

This includes:

◉ Exceptional client communication with 100% response rate. I respond within 2-5 minutes after the clients sends an inquiry.

◉ Efficient work and tickets management with the help of HubSpot and other soft wares.

◉ Setting up automated messages for enhanced client engagement.

✔WHY SHOULD YOU HIRE ME? ✔

◉ 3 years Virtual Assistant

◉ 2 years Social Media Manager.

•2 years affiliate marketing

◉ With a Bachelor's Degree in sociology/ anthropology, I understand how useful it is to have more satisfied customers, more online visibility, Which equals to more sales. 

◉ Guaranteed on-time delivery of Projects

◉ Multi-tasking ability and experience with working as a team

◉ Available for as many hours / Time zones as needed to finish the tasks accurately.

◉ Tech savvy

◉ Fast learner

◉ Possess a "can do" mentality

◉ Detail oriented

◉Extremely organized

◉ Can work independently with minimal supervision

◉ Can work under pressure

◉ Complaint resolution champion

◉ Quick learner who is teachable and open to new knowledge and experience.

👉Softwares used:

♦️Hubspot

♦️calendly

♦️freshdesk

♦️clickup

♦️ Airbnb

♦️ Picktime

♦️Asana

♦️ Monday.com

♦️ Freshdesk

♦️SmartBNB

♦️ Apollo

♦️Slack

♦️Intercom

♦️Google Suite

♦️MS Office

♦️Adobe

♦️Canva

I am dedicated to helping your BUSINESS thrive. Let me leverage my skills, experiences, and passion for Customer satisfaction to elevate your operations and create memorable Customer experiences. I look forward to collaborating with you and contributing to your success!

Chikaodi