Chikaodili Okpala

Chikaodili Paschale Okpala gsm no- •-House 1b Vintage homes estate Utako, abujA objective To work in a reputable organization where teamwork and challenges are the keys to achieving organizational goals and objectives. Experience June 2000–November 2002 Episcopal Social ServiceNew York, NY . Home finder social services, Responsibilities includes updating data information in connection with: Conducting reference interviews. Completing and certifying five home studies every month Taking fingerprints of applicants and all adult household members. Conducting MAPP training for new foster parent applicants. Making Home Visits. November 2002–August 2011 Visiting Nurse Service of New York New York, NY. Clinical Senior Case Manager Assists in the assessment of the clients/families, psycholosocial status and case management needs and participates in the development of the plan care Assists in the provision of case management services to clients/ families, including short term counseling, community resource planning and crises intervention. Provide advocacy and assistance in obtaining entitlement and community services. Assists staff, client, families and other care givers to understand entitlement and community resources. Perform established workflow procedures. Utilizes appropriate community resources and acts as a liaison with other community agencies. Consult with and educate the client and family regarding the treatment plan, self- care techniques and prevention strategies. November 2015 – DECEMBER 2019 TRUSTFUND PENSION PLC BENEFIT OFFICER Updating data information in connection with retiree. To provide day to day administration of the Pension Scheme. To maintain and improve customer service within the remit of the Pensions Team. To ensure effective customer support by working closely with colleagues. To maintain effective working relationships with employees at all levels from Managers to front line workers. To support the Pensions Team Leader in providing services that includes but is not limited to transfers, main contributions, benefits, pensions, loss of employment and ill health pensions. To administer the payment of all amounts due upon death of an employee or a pensioner. The maintenance of appropriate records (Both manual and computerized) required ensuring accurate and prompt payment of benefits. Supplying information when required regarding pension rights and ancillary matters to Personnel Officers, employees, pensioners and their dependants. DECEMBER 2019 - PRESENT TRUSTFUND PENSION PLC CONTRIBUTIONS OFFICER Resolution of all contribution related issues and customer’s complaints Processing of all remittances transferred to Contributions Reconciliation Account. Reconciliation of RSA for RTS transfers. Crediting contributions to members account from CRA to respective investment accounts. Reconciliation of employer remittances on request. Carry out other roles as may be assigned by the Head of Department. Management of transfer of Retirement Savings Account under RTS. Education -University of Uyo Akwa- Ibom State B.Sc., Banking and Finance. Graduated with Second Class Honours – Lower Division. 2019 -Present Argosy University Chicago, USA M.Sc., Finance Interests Reading, Tennis, computers. Speak :English, Igbo and Yoruba REFEREES: Available Upon Request.