My name is Chinwendu Joseph.
I have developed excellent communication and organizational skills from providing customer support over the years, enabling me to communicate effectively with clients and team members and prioritize tasks efficiently to meet deadlines.
I have also gained extensive experience organizing and scheduling appointments with Zendesk support and Calendly, managing emails with Microsoft Outlook, conducting research, and performing various administrative tasks.
In the last year, I have gained experience in using project management tools such as TeamGantt, Jira, Microsoft Projects, and Zoho Projects consecutively, for both online class/ group works and external projects.
I have acquired certifications from both Udemy, Alison, and other local online learning platforms which have helped me gain a few experiences over the years. This hands-on familiarity equips me with the insight and proficiency to deliver exceptional customer care tailored to the intricacies of the company.
I understand the importance of being proactive and independent, and I can work autonomously while still being an effective team player.