I worked in department stores for more than 20-years, initially as a general employee, progressing to managing the entire store. This has equipped me with solid experience and knowledge of everything related to retail, from inventory management through a broad spectrum of customer and marketing related topics. Throughout my time in retail, I was continuously focused on growing my business unit, while delighting and helping customers.
Since 2013 I have combined my passion for delighting and helping customers with my passion for writing, in the form of content writing. I have been fortunate enough to work with amazing brands and startups, including AppInstitute, Handsontable, Buildfire, Positionly & Netguru.