Christian Ecija V.
Block 46 Lot 56 Asia 2 Brgy Canlubang | Calamba | Laguna | 4027
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EDUCATIONAL BACKGROUND:
Tertiary
Bachelor of Science in Information Technoloy
2008 – APRIL 2012University of Perpetual Help Dalta
Calamba Campus
WORK EXPERIENCE
December 2012 - November 2015
Senior Travel Sales Representative
Teleperformance Philippines
5th floor Teleperformance Building
Chino roces, Makati City
Tasks:
Senior Travel Sales Specialist
- Provide accurate and best travel arrangement deal with Expedia
- Answer Inquiry and providing quotation for a Travel trip Worldwide
- Selling Hotel room, Flight ticket, Car reservation and Voucher
- Always hitting monthly required sales target
- Send reports on a daily basis
- Knowledgeable with different types of reservation and Destination
- Handle new agents as their Sales coach and Team Lead
- Train New Hire Agent and conduct product training
November 2015 – PresentTravel Counselor
Exl Service Philippines Inc,
6th floor One E-com MOA Complex
Pasay City, Philippines
Tasks:
Travel Counselor
Provide accurate business travel arrangement for corporate accounts including air, hotel, and car and ground transportation arrangement.
Build and maintain good working relationships with customer.
Inform customer by the preferred communication channel for any changes of travel schedule.
Gain knowledge and adhere to clients procedures, programs and policy guidelines.
Provide business travel services like rebooking flights, cancellations and refunds.
Client schedule arrangement
Cashiering
Giving information to the client about the Spa Services
PROFICIENCY SUMMARY
Computer Literate/Savvy
Familiar with different kind of Computer Software
Has the ability to communicate well in English with different nationalities.
Has solid experience in customer service.
Proficient in using AMADEUS ALTHEA DEPARTURE CONTROL
Proficient in using Apollo GDS.
Hardworking, reliable and responsible.
Fast learner and punctual
Have basic experience in Airline Reservations and Ticketing ( Sabre, Apollo )
PERSONAL BACKGROUND:
Gender: Male
Date of Birth: November 02, 1993
Height: 5’5”
Weight: 155
Civil Status: Single
