Christine Fortin

Christine M. Fortin-|- Strategic Partnerships | Non-Profit Management | Quality Improvement Extensive experience in relationship cultivation, community building, advocacy, and strategic partnerships. Lead community investor with extensive knowledge and expertise in applying capital and corporate philanthropy strategies and tools. Top-notch experience overseeing business operations and special projects at multiple levels. Strong communicator and mission accelerator. Served as a trusted liaison between upper level management, internal departments and external agencies. Exceedingly focused in proactively supporting complex, deadline-driven performances, identifying objectives and priorities, and adept at resolving any conflicts in initial stages. Capable of working in a fast-paced environment, can meet and exceed deliverables on multiple projects simultaneously. Highly skilled in authoring executive level briefings, program materials, guidelines, policies, and procedures to enhance positive aspects of operations. Proficient in Salesforce and Microsoft Office Suite including Word, PowerPoint, Excel, Publisher, and Outlook. § § § § Objective Attainment Relationship Management Budget Administration Program Assessment § § § § Quality Assurance Project Management Regulation Compliance Policy & Process Development § § § § Effective Communication Mission Ambassador Problem Resolution Strategic Planning PROFESSIONAL EXPERIENCE CM FORTIN CONSULTING, LLC June 2019 – Present Founder & Consultant, June 2019 – Present § Offer strategic consulting on relationship building and organizational management. Key services include: partnership management; developing policy and operation procedure guidelines; crafting documents for internal and external stakeholders; strategic planning; project management; program evaluation. WOUNDED WARRIOR PROJECT, Washington, DC Apr 2012 – June 2019 Deputy Director, Community Partnerships & Investments, Sept 2018 – June 2019 § Managed a portfolio of contracts valued at more than $14 million annually for over 30 national organizations, spearheading the relationship development, timeline, reporting, and accounting functions. § Conducted strategic outreach and established productive working relationships with partners, businesses, and military/veteran service organizations to advance the organization’s mission and increase its prominence and collective impact. § Led internal teams enterprise-wide to conduct analysis of financial, legal, and brand awareness of potential partners. § Developed individual reporting requirements for partners to evaluate program efficacy and inform future funding decisions. § Created bi-annual reports and presentations for executive team and board of directors summarizing the partnerships portfolio and return on investments. § Consistently evaluated partner data to shape changes in behavior and ensure organization is poised to be impactful and influential through our investment strategy. § § § Tracked and analyzed changing efforts and trends in the military/veteran nonprofit space and broader philanthropic landscape to ensure organization is poised to be relevant and adaptable. Functioned as liaison to ensure comprehensive knowledge of investment program was provided to Capitol Hill, the Department of Defense, the Department of Veterans Affairs, and the White House staff to maintain consistent quality of care for veterans through policy development and advocacy. Represented organization at high-level meetings and engagements to share the mission, vision, values, and programs of the organization. Community Partnerships & Investments Specialist, Jan 2017 – Present § Provided assistance to post-9/11 wounded military service members and their families by aiding in the change of a traditional grant system into an innovative impact investment portfolio. Christine M. Fortin Page Two of Two • § Collaborated with fellow nonprofits to design and implement programming that addressed the most pressing needs of veterans and their families, such as mental health care, employment, and military-to-civilian transition. Researched and developed single-year, multi-year, and collaborative partnerships to recommend to senior leadership in multiple funding cycles. § § § § Worked with internal communications, finance, and legal teams to conduct thorough vetting of all potential partners. Liaised with metrics team to develop reporting data that shows success of partner organizations through funding. Tracked and analyzed programs and services in the military/veteran nonprofit space to inform investment decisions. Maintained strong relationships with internal stakeholders to educate them on the mission, strategy, and accomplishments of the investment portfolio. § Provided superb customer service on a daily basis in person, by telephone, and email to various nonprofit partners, government agencies, and military personnel. Program Grants Coordinator, Sep 2013 – Jan 2017 § Created strategic plans and programs directed at assisting wounded veterans and their families with crucial issues. § Oversaw a yearly budget valued at $4 million with more than 50 benefactor organizations. § § Constructed and executed a timeline for the program guaranteeing all deliverables were met or exceeded. Authored communications to stakeholders, benefactors, and internal personnel to promote grant program. § Coordinated two large events each year, strategically planning logistics, creating agendas, creating content, and organizing travel for more than 30 attendees throughout the United States. § Analyzed more than 600 letters of interest and 100 grant proposals per year ensuring compliance with guidelines and funding procedures. Welcome Coordinator, Apr 2012 – Sep 2013 § Ensured key stakeholders such as warriors, family members, partners, and federal agencies comprehended the overall organizational mission and vision of Wounded Warrior Project. § Functioned as executive assistant to four Executive Vice Presidents, handling all incoming phone calls and emails. § § Authored weekly office newsletter and led team building activities to promote organization’s mission and culture. Managed calendar for all office personnel. ABERCROMBIE & FITCH, Gaithersburg, MD Oct 2010 – Mar 2012 Visual Assistant Manager § Constructed visually creative seasonal presentations and maintained attractive layout for the entire store. § Conducted human resource functions including recruiting and hiring of personnel; aligned and guided operations for 40 sales associates and in-store models. § Performed multiple daily functions such as opening and closing documentation, payroll, and inventory audits. WORLDWIDE PARKING SOLUTIONS, Rockville, MD Jun 2009 – Oct 2010 Marketing Assistant § Authored and edited communications, press releases, and other materials for presentations, social media, and email blasts to clients. § Collaborated in the design and execution of reengineering of the company brand to enhance recognition. § Maintained the budget and client database, ensuring proper documentation at all times. EDUCATION & CREDENTIALS Bachelor of Arts, Communication Studies, Mount Saint Mary’s University, Emmitsburg, MD, 2009