I have a total of 3 years of experience as a Phone Support Specialist, Chat/Email Support Specialist, Operations Supervisor, Sales Manager, and Social Media Manager. I specialize in e-Commerce, Telecommunications, and Sales campaigns.
Here are my skills:
· Tracking of Social Media accounts and Community Forum
· Chat and Email Management
· Cold Calling
· Lead Generation
· Facebook and Instagram Advertising
· Report Analysis
· Proficient in Microsoft Office Tools and Google Drive
· Proficient in Zendesk chat messaging platform
· Grammar, punctuation, and spelling proficiency
· 60 WPM Typing Skill
· Operations Management
· Quality Control