Christine Villanoche
293 Stotsenburg St., 10th Avenue, Grace Park, Caloocan City
Email:-Contact No: - / -
SUMMARY OF QUALIFICATIONS
4 years of experience in Collections handling both inbound and outbound calls.
Responsible for reaching out to customers to collect payment for overdue bills and other payments.
Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
Establish and maintain effective and cooperative working relationships with dealers and sales.
WORK HISTORY
Sykes Asia Incorporated
3rd floor WCC Pasig, Mandaluyong City
Collection Specialist
Ally Auto Financial Services
June 17, 2013 to Present
IBM Daksh Business Process Services Phils. Inc,
33th floor PBCOM Bldg Makati City
Customer Care Representative
Sprint Telecommunication
February 02, 2013 to June 08, 2013
ACCOMPLISHMENTS
100% QA Compliance Score 2015 and 2016
Won Top WOW Calls globally for 3 consecutive months and was awarded by the Clients
Top Dollar Collected for 3 consecutive month last 2015
Top 3 in Performance Scorecards for the quarter
CHARACTER INFORMATION
Birth Date:October 30, 1988
Age:27 y/o
Civil Status:Single
Religion:Christian
