CHRISTOPHER TIPPING
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OPERATIONS, SALES & GENERAL MANAGEMENT PROFESSIONAL
Revenue Enhancement | Negotiation & Communication | Customer Experience
Accomplished leader who propels revenue through the delivery of exemplary operations management and strategic
planning & analysis. Superior performance in meeting and exceeding goals and developing high-performing teams to
achieve bottom-line results. Effectively takes existing processes and information and organizes it in a way that leads to
success of business and engagement of stakeholders. Proven track record in continually evaluating processes and
procedures and devising process improvements to drive profitability and reduce costs. Adept budget and P&L oversight
with the ability to successfully steer change while cultivating positive team and organizational morale.
CORE COMPETENCIES
E-commerce Management
Negotiation & Communication
Operations Management
Sales & Marketing
Strategic Planning & Forecasting
Human Resources
Profit Generation
Business Development
Process Improvements
Team Leadership
Client Retention & Satisfaction
Project Management
PROFESSIONAL BACKGROUND
INDEPENDENT BUSINESS CONSULTANT
2018 – PRESENT
Providing business advice and consultancy to start-ups and businesses as part of a national rebuilding effort on the
island of St Maarten in the Caribbean following the passing of Hurricane Irma in 2017.
Providing guidance and modeling to help businesses adapt to the changed business demographic and commercial
foot print and developing marketing and commercial plans to suit the new landscape.
Developing strategies and relationships to help bring together potential partnering organizations ranging from
F500 scale companies to World Bank initiatives.
Providing business services, organizational architecture and opportunity analysis to startups and NFPs involve
with the national rebuilding project.
Advising island based business on potential e-commerce strategies and structures focused on revenue generation
with American and European clients.
ST MAARTEN 12 METRE ENTERPRISES NV
2012 – 2018
GENERAL MANAGER / MANAGING DIRECTOR
Led operations pertaining to the operation of a fleet of historic America’s Cup racing yachts on which is based one of
the most unique tour businesses in the Caribbean. The company serves both the St Maarten tourism sector and the
North American corporate incentive industry in the north eastern Caribbean and involves fleet, retail and hospitality
operations.
Delivered Web Platform including online store, live ticket booking engine and payment processing system which
generated an 80% increase full margin ticket sales direct to customer in first three months while turning order to
extremely cash positive (pay in advance in full).
Executed a four year rebuild of the fleet, ensuring sustainability of both critical assets and business while
significantly reducing long term operating costs.
Introduced standardization, PPM and reverse engineering techniques together with in house manufacturing of
discontinued parts.
Launched a new three year rolling planned maintenance program with international suppliers that generated a
significant increase in asset availability and achieving zero lost ticket breakdowns.
Implemented a new operating schedule allowing the business to deliver a 25% increase in carrying capacity from
the existing asset base.
Pioneered successful new lines of business with resort partners generating a new and significant low season
income.
CHRISTOPHER TIPPING
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Ensured company meets all applicable marine, safety and employment legislation.
Collaborated with the juvenile court in a mentoring capacity to help give young people on St Maarten a chance to
build a career in the marine industry.
ALSTOM POWER DIVISION
2004 – 2010
BUSINESS UNIT MANAGER (2008 – 2010)
Held several roles for this a multi-national engineering conglomerate with around 80,000 employees within its global
footprint, serving the Engineering, Naval Construction, Nuclear Engineering and Transport markets. Promoted to Unit
Manager for the Rugby Large Steam Turbine Factory, managing over $50M US at cost price through the manufacture
and service of bespoke large steam turbines and power equipment for Civil, Navy and Nuclear markets. Directed P&L,
Operations, Corporate Governance and Compliance, Business Strategy, Project Management, Sales, Investment
Strategy, Health & Safety.
Led the strategic shift of the business to recognize a new corporate environment, including recruiting new
management team, introducing factory-wide key project critical path focus and reintroduction of apprentice
scheme.
Negotiated and settled outstanding Union claims.
Introduced significant change to the philosophy of the unit while growing the business through the introduction of
new product lines and technologies.
Oversaw 240 direct reports and as well as shared service elements, leading one of the most flexible, capable and
responsive units in the sector, which has subsequently been purchased by General Electric.
COMMERCIAL (OPERATIONS) MANAGER (2005 – 2008)
Following a reorganization in the autumn of 2005, took over responsibility for all commercial functions including project
management, logistics, planning, master materials planning, Sales & Tendering.
Led restructuring of the Commercial Department to better reflect the needs of new markets and the business
models required for their development.
BUSINESS DEVELOPMENT MANAGER (2004 – 2005)
Hired as Business Development Manager for Rugby Steam Turbine Manufacturing & Service Plant. Recruited to
formulate and implement sales, product and manufacturing strategies to replace work streams that had been relocated
overseas for strategic reasons.
Steered new markets to represent nearly 50% of the business and enabled unit to physically grow for the first time
in many years while saving 250+ jobs.
EDUCATION & TRAINING
BA (HONS) Degree in Business, University of Bedfordshire
Courses in Marketing, Financial Accounting, Management Accounting, Economics, Commercial Law, Business
Psychology, Business Strategy and IT
Corporate Training: Business Planning, Coaching Skills, Presentation Skills, Critical Behavior Analysis. Business
Development and Acquisition, Managing Health & Safety in the Workplace
200T Offshore Masters License in Sail & Power Vessels, UK Marine and Coast Guard Agency
Outside Work
I volunteer for the St Maarten Sea Rescue Foundation and function as board member and Captain of our rescue cutter
in what essentially is an unpaid, auxiliary coast guard.
I like play squash and golf, I enjoy cooking and have an interest in current affairs.