Chrizel Catuan

 Chrizel C. Catuan Block 2 Lot 25 & 26 Robbies Homes Brgy. Dalig 2, Antipolo City  -  - To obtain a career in a company that utilizes my education, training, abilities and experience. I hope to challenge my skills and knowledge, giving me an opportunity to grow and learn new things in the company. American Heart Association (AHA) Certified Basic Life Support / First Aid CPR AED Provider American Heart Association (AHA) Certified Basic Life Support Instructor / First Aid CPR AED Instructor Training Center Coordinator (Accredited by American Heart Association) Trainer in Technical Vocational Education Training (TVET) School Module/ Curriculum Developer Assessor of students or candidates in different trades / courses for the national certificate Proven leadership and human management skills Rapid adaptability to new problem-solving and new locations Proficient in MS Word, Excel, PowerPoint , Photoshop, Corel Draw Conducts Training Need Analysis for companies and Schools Typing speed with a minimum of 45-60 wpm Time-efficient, systematic working methodology Languages: English, Tagalog and Mandarin Clean Philippines and International Driving license holder Customer Care skills Health & Safety knowledge Keen to details Chrizaldrin Expresspayment (November 18 2015 - present) Administrator / Owner Oversee the operational side and Handling day-to-day sales and services to the customers. Manage systems for Bills payment. Safety First Medical Services (SFMS) - Abu Dhabi, UAE Training Center Operation Manager/HR Manager / TCC (AHA) (February 2013 – October 2014) Develops and implements policies, procedures and contracts both in clients, instructors, employees and consultants. Oversee the operational systems, processes and policies in support of the company’s mission - specifically, support better management reporting, information flow and management, business process and organizational planning. Involved in project management including planning, start up, implementation , phase control, operational, transition, reporting, quality, budget, risk/issue management, post review, etc. Play a significant role in long-term planning, including an initiative geared toward operational excellence. Oversee overall financial management, planning, systems and controls. Management of agency budget in coordination with the Executive Director. Development of individual program budgets Invoicing to funding sources, including calculation of completed units of service. Create policy and the business plan of the company Disbursement of checks for agency expenses. Organization of fiscal documents. Directly reporting and regular meetings with Chief Executive Director. Coordinating and undertaking recruitment process/ criteria of staff and instructors. Hire, Assess qualified employees to specific department of the company. Analyze, recommends training need for the company employees. Conducts Basic Life Support (BLS) Provider Course training. Serves as primary contact with American Heart Association (AHA) for the center. Responsible in handling exams and release of Certificates and cards. Horizon Healthcare Services (HCS) Abu Dhabi, UAE Training Center Coordinator (July 2012 – February 2013) Coordinates Schedules of training of Emergency medical and safety courses for the instructors and the center Charged person in running different facets of the center. Schedule and plans all courses in and outside the center. Serves as a primary contact between training center and American Heart Association ECC programs Coordinate all course rosters, payments, confirmations, student communications, lunches, and other logistics. Handles petty cash of the department. Responsible in handling exams and course card of American Heart Association. Releases the certificates and course cards of the participants/students. Assist Project manager in marketing courses for the center. Technical Education and Skills Development Authority (TESDA ) , Philippines NCR TM/AM Accredited Facilitator / Mentor /TVET expert (May 2006 – 2014) Facilitates and conducts training of Trainer’s Methodology/Assesor’s Methodology Training (TM/AM) to all Teachers in Technical-Vocational Education Training (TVET) under the Competency Based Curriculum (CBC. Assess Trainers in order for them to be accredited as trainers in TVET accredited schools. Inspects facilities of technical schools facilities for specific trades for the accreditation of their Courses under Technical Education Skills Development Authority (TESDA) as TVET expert. Conduct the first National Assessment for different trades in the different regions of the Philippines. Assess candidates in different fields (Tourism Promotions NC II , Caregiving NC II, Medical Transcription NC II, Event Management NC III, Household NCII, Housekeeping NC and NC III, Food and Beverage NCII) under the Competency Based Assessment (CBA) One of the Contributories , if not the author in Curriculum development and assessment curriculum in the different field or trades under the Technical Vocational Education Training program Acts as a Consultant to a different school, who wants to put or add courses and to be accredited by Technical Education and Skills Development Authority. CONDUCTS training in private and public companies. ADVISOR for Training Need Analysis (TNA) per company’s requirement and staff development. Industry Expert (ICT sector) - Cavite (July 2007 – November 2007; August 2008) Industry Expert (ICT sector; Health Services sector) - Pasay-Makati (November 2007 – 2010) Contributes in developing the Trainer’s Methodology II Assessment package-TESDA CO ( Oct 5 –Nov 5 2010) i Outsourcing Inc. Center Operation Manager/ Training Director/HR (July 2006 – May 2009) - Rm 310-312 AD Center Square Building, A. Rodriguez Ave., Santolan, Pasig City, Philippines Plans, recommend training needed per department to maximized full potential of the personnel. Oversee all internal and external operations of the company QA all edited and transcribed audio file of clients in the hospital. Coordinate and monitor the work and performances of various departments. Developed, Implement and manage operational plans for the different department. Hire and developed people to become Medical Transcriptionist for the company. Develop and Design curriculum for Medical Transcription for BPO’s Serves us the contact person to India and US clients. Global Transcription Solutions, Inc. Training Consultant /Manager (June-F JS Contractor’s Building, Magallanes Street, Intramuros, Manila, Philippines Oversee all internal and external trainings of the company Monitor and schedules trainings. Developed, Implement and manage training plans for the company. Developed curriculum for the enhancement of trainers and staff. Maila Rosario College. Medical Transcription Consultant /Trainer (September-) Tuguegarao City, Philippines Teach the AAMT module of Medical Transcription Course Edits transcribed reports of students Handles OJT students Monitors over-all training of the Medical Transcription Department . Call Center Consultant /Trainer (September 2006 – October 2008) Teach module of Call Center Course Handles OJT students Monitors over-all training of the Call Center Department Caregiver Trainer (January 2007 – 2008) Teach Anatomy-Physiology Module Teach Basic Life Support Module Our Lady of Fatima University (OLFU). Medical Editor and Instructor (February 2006-June 2006) - Karuhatan, Valenzuela, Philippines Edits transcribed medical reports of medical transcription students. Teach Medical Terminologies / Typing and audio transcription. Audit / supervise other Medical Transcription Instructors. Franciscans of Our Lady of the Poor Institute, Inc.(Caregiver & Human Development Center) Caregiver Trainer (January 2005 – May 2007) - Centro 1, Sanchez Mira, Cagayan , Philippines Teach Anatomy-Physiology Module Teach Basic Life Support Module Trans-Central Academy Medical Transcription Trainer (January 2006 – May 2006) - 99 Don Paquito Bldg., Dasmarinas St., Binondo, Manila Conduct the whole modules of Medical Transcription Course Contributed in the development of the MT Manual SPI Technologies, Inc. Medical Transcriptionist (May 2005 –February 2006) - PITC Bldg., Pascor Drive, Santo Niño, Parañaque City, Philippines Transcribed Medical Records Family First, Inc. Customer Service Asst. (November 1999 – May 2000) - Enterprise Bldg., Ayala Ave. cor Paseo de Roxas, Makati City Rectifies plan holders’ statement of account, preparing plan holders’ schedule of bills, bill program, manual checking, recording & pulling out plan holders’ cancelled checks, run and re-running of credit cards, etc. Telemarketing Cabatac Medical Clinic. Medical Assistant (Feb 1997-Nov 1999) - Lawa Meycauayan Bulacan Orders medical supplies, records meetings, and transcribes notes. Interview patients for the initial patient’s record and medical histories. Responsible for all performing secretarial duties for physicians. Physician liaison for medical supply/drug representatives. Receive and screen all incoming telephone calls, provide and receive information or refer the matters to the appropriate person to handle Keep calendar constantly updated to facilitate appointment and meeting schedules and hospital rounds duties. *CSE- Construction Safety Essentials (Philippine Safety Society Professionals- PSSP-UAE) - Module 1: BOSH awareness (February 14 2014) - Module 2: Basic Risk Assessment Awareness (March 28 2014) - Module 3: Basic Incident Investigation & Reporting Awareness (March 7 2014) -Module 5: Basic Excavation Safety Awareness (February 14 2014) - Module 6: Safe Plant, Tools and Equipment Awareness (February 28 2014) -Module 8: Hazardous Substances Communication Awareness (March 14 204) - Module 9: Basic Manual Handling (March 28 2014) Basic Life Support (BLS) Instructor Course (April 18, 2014) (Abu Dhabi, UAE) Accredited by the American Heart Association (AHA) is a first aid, CPR and how to use the AED during emergency situation. Program Coordinator Administrative Training (PCAT ) (Dubai Health Authority) (OCTOBER 2012) (Dubai , UAE) Basic Life Support (BLS) Provider Course (April 18 2014) (Abu Dhabi, UAE) Accredited by the American Heart Association (AHA) is a first aid, CPR and how to use the AED during emergency situation. Trainer’s Methodology/Assessor’s Methodology (TM/AM) Course (Feb-) - TESDA Pasay-Makati District Office Food and Beverage (Barista) NC III (April 10-April 20, 2010) (Makati City Philippines) A 124 hours of Competency based Training on how to prepare and Serve Espresso Coffee. Covers practical skills, knowledge and attitude for effective management of food service operations. It presents basic service principles while emphasizing the importance of meeting the needs and, whenever possible, exceeding the expectations of guests. Basic Assessor Course Training (Medical Transcription) (Aug 4-8, 2008) (Taguig City Philippines) Basic knowledge skills and attitude of being an accredited assessor of TESDA. Basic Occupational Safety and Health Standard (Aug 3,10,17,24 and 31, 2008) (Makati City Philippines) Basic knowledge and skills on occupy health , safety and work environment. Formulated a re-entry plan contribution to our company’s safety and health program. TM / AM Backboning Training (May 12 - 16, 2008) - NTTA, Marikina City Assessment Moderation (March 10 - 14, 2008) - TESDA Women’s Center, Taguig City Trainer’s Training Methodology Course (TTMC) (December 12-15, 2007) - Kor-Phil Training Center, Guiguinto, Bulacan Facilitator’s Training Course (November 19- 23, 2007) - TESDA Women’s Center, Taguig City Enhanced Lead Assessor Course (June 1-3, 2007) - TESDA Women’s Center, Taguig City Lead Trainers Course (April 2,3 & 10, 2007) - NTTA, Marikina City Avoiding Grammatical Errors In Business Writing (September 5-7, 2005) - Basic rules of spelling and grammar, examine the different types of writing needed for formal and informal business letters. Medical Transcription Training Program (May 3 - July 8, 2005) - Proper transcription of medical audio files in a 95 % accuracy into the database. Trainer’s Training Course (October 2005) - Proper training to do training. Training to become a qualified trainer. Crisp Composition (August 25-September 2, 2005) - SPi Tech, Inc., PITC Building. Pascor Drive, Santo Niño, Parañaque City Communicate To Develop Relationships (August 19, 2005) - SPi Tech, Inc., PITC Building. Pascor Drive, Santo Niño, Parañaque City Enhancing Your Listening Skills (August 19, 2005) - SPi Tech, Inc., PITC Building. Pascor Drive, Santo Niño, Parañaque City Punctuating With Skills (August 16-17, 2005) - SPi Tech, Inc., PITC Building. Pascor Drive, Santo Niño, Parañaque City Understanding Writing Mechanisms (August 16, 2005) - SPi Tech, Inc., PITC Building. Pascor Drive, Santo Niño, Parañaque City Sentence Construction (August 11-17, 2005) - SPi Tech, Inc., PITC Building. Pascor Drive, Santo Niño, Parañaque City Foundations of Grammar (August 10-13, 2005) - SPi Tech, Inc., PITC Building. Pascor Drive, Santo Niño, Parañaque City American Heart Association (AHA) Basic Life Support Instructor ( April 2014) American Heart Association (AHA) HeartSaver First Aid CPR AED Instructor ( April 2014) National Certification II – COMMERCIAL COOKING ( June 27 , 2011) National Certification III – BOOKEEPING - TESDA ( May 9 , 2011) National Certification III – EVENT MANAGEMENT SERVICES - TESDA ( March 31, 2011) National Certification III – HOUSEKEEPING - TESDA (Feb 10, 2010) National Certification II – HOUSEKEEPING - TESDA (Jan. 21, 2010) National Certification II – TOURISM PROMOTIONS - TESDA (Oct 27. 2009) National Certification II – HOUSEHOLD SERVICES - TESDA (Oct. 26, 2009) National Certification II – FOOD AND BEVERAGE SERVICES - TESDA (Nov. 17 2011) National Certification II – MEDICAL TRANSCRIPTION - TESDA (Sept 22, 2009) National Certification II – MASSAGE THERAPY - TESDA (OCTOBER 2008) National Certification II – PC OPERATION - TESDA (March 31, 2007) National Certification II - CAREGIVING - TESDA (Feb 19 2008) Trainers Qualification / Assessors Qualification Certification - TESDA (March 13, 2007) Train the Trainers - TESDA Region III ( November-) Post Graduate: Pamantasan ng Lungsod ng Maynila Masteral of Business Administration (36 units- Our Lady of Fatima University Medicine (undergraduate) - University of Santo Tomas (UST) College of LAW (undergraduate) - College: University of Santo Tomas (UST) Bachelor of Science in Botany - Secondary:Chiang Kai Shek College(High School) - Primary:St. Mary’s College of Meycauayan(Elementary- q Sex: Female q Birthday: June 14, 1975 q Birthplace: Philippines q Skills: Playing Piano, Driving, Computer Literate q Driver’s License: Philippines and International license holder