Claire Antonio

I have more than four years experience working in BPO Industry as a Customer Service and Technical Support Representative for AT&T Uverse and TiVO accounts. I am a consistent top agent for Performance and Efficiencies. I am happy and comfortable talking to customers in addressing their needs and inquiries. Helping customers with their HSIA (High Speed Internet Access), Cable, and VoIP (Voice over Internet Protocol). With these experiences I guarantee that I can deliver my task. Also, I have almost 3 years experience working remotely as a General Virtual Assistant. I worked for iML as an Admin Support assigned to Cancellations and Refunds Department. I helped traders with their accounts and subscriptions through emails/tickets. I process refunds as long as its bound within the policy. I do appointment setting for Insurance and Community Solar Companies. Help the company getting more leads to panel prospect clients in the future. Recently, I have experience helping client in processing orders, tracking items and refund through Shopify.