OVERVIEW
With my previous experience as a Property specialist, Tech support, and
having completed an intensive Virtual assistant training, I have the skills and
professional training to complete your tasks in a timely and conscientious
manner. If you’re a business owner looking to maximize your time and
productivity, I can be the missing piece that you are looking for.
Helping you grow your business and delivering high quality results is my top
priority and I work on a flexible schedule so I am available f or new projects
anytime.
Clarice
Caswell
W ORK EXPERIENCE
T ECH SU P PO RT - MI CRO SO FT
April 2018 –March 2019
Virtual Assistant
My job as a tech support from Microsoft is to provide knowledg e to the
customers about troubleshooting errors and bugs in a way that they can
understand it. I also performed remote troubleshooting if the issue of the
customer requires complex troubleshooting steps, other tasks that I’ve
PROFILE
performed is to upsell the customers of our paid support plan and send email
templates with the steps at a limited timeframe.
23 year old Virtual assistant from
the Philippines
PR O PE RT Y SP E CI A LI ST – A YA L A L A ND PR E MI E R
May 2017 – Feb. 2018
Ayala Land Premier is the top real estate company in the Philippines and I
have gained a lot of experience in that field like how to market high end
CONTACT
projects, creating and editing online ads, managing and generating leads,
cold calling, email management and the most important of all is how I will be
able to establish a good working relationship with the client.
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O J T – SIX F L AG S G R E AT A D V ENT U R E NJ
March 2015– July 2015
Metro Manila,
Philippines
My work at Six Flags is actually part of the cultural exchange program from
our school and it was one of the best experiences that I’ve ever had since I
get to handle different types of customers even the irate ones. I even get to
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travel a lot during my stay in new Jersey alone so I have really planned my
schedule and have done some intensive research and budget my money to
make the most out of the experience.
SKILLS
Email mgmt.
Calendar mgmt.
Research
Wordpress
Social Media mgmt.
Google Docs
Excel
Transcription
Data Entry
Graphic design
EDUCATION
B AC H EL O R O F S CI E N CE M AJ O R I N B U SI N E S S
M AN AG E M ENT – C EN T RO E S CO L AR U NI V E RS IT Y
June 2012 – March 2016
