Claude Toquero

Claudine toquero 561 Guyabano St. Napico Brgy. Manggahan, Pasig City · -- I am a skilled Customer Service Representative with 4 years of experience in handling multiple tasks. My unique professional experience stems from years of providing excellent customer support, creative problem solving, and building customer loyalty. Experience May 2016 – january 2020 CSR Trec Pacific Corp. (GoGet Carshare Australian Account) Answer courteously inbound & outbound calls. Responding to customer queries in a timely and accurate way via email. Assist in training junior Customer Support Representatives. Working on shifting and flexibility schedule Handles floor support and escalations Provides support to callers experiencing vehicle problems of all kinds january 2016 – may 2016 CSR, Trec Pacific Corp. (Inventel U.S Account) Help customers use specific features of the product. Responding to customer queries about their orders via phone & email. E-commerce Education 2014 - 2016 bs advertising and public relations, polytechnic university of the philippines Tertiary 2010 - 2014 yverdon de pestallozi school Secondary Skills Clear and Effective Communication Multitasking Cheerful Disposition Attention to Detail and Organization PC Navigation Schedule flexibility