Clefejane Bag-ao
Sales
I am currently looking for a full time position in an environment that offers a greater challenge,
increased benefits for my family, and the opportunity to help the company advance efficiently and
productively and to acquire a challenging position in an environment where I can best utilize my skills
and education.
Virtual Assistant - Telemarketer
Contact
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Education
University of the Immaculate Conception
University of the Immaculate ConceptionGraduated October 2009
Graduated October 2009
Employment History
RNT Consulting LLC
November 2018 - March 2019
Telemarketer - Appointment Setter
* Calling Homeowners and offers Home and Auto Insurance and schedule them for their various
appointments.* Responsible for tracking leads* Record all activity in a dealership's Customer
Relationship Management (CRM) system in accordance to all policies and procedures* Utilize the
internal system to reach out to customers* Working with co-workers and communicating
effectively* Making 100-195 calls per day
PipeLine
May 2018 - November 2018
* Compare a property with similar properties that have recently sold to determine its competitive
market price.* Negotiate prices or other sales terms.*Generate lists of properties that are compatible
with buyers' needs and financial resources.*Obtain property information*Contact property owners
and advertise services to solicit property sales listings.*Coordinate appointments to show homes to
prospective buyers.*Arrange meetings between buyers and sellers when details of transactions need
to be negotiated.*Schedule appointments with prospective customers.
Offsourcing Inc
December 2013 - November 2017
Fashion Consultant
* Fashion Consultant/ Customer Service under Billing, Sales and Retention accounts. I offer a
membership to a customer, selling items and collection information for account membership,
discussing payments and checking order status.* Email and Chat Support Representative under UK
account. Checking orders and membership of the customer, sending emails about membership and
selling products through Chat/Email.* Social Media Specialist. Answering all queries in Social Media
about the product, posting/editing items in Social Media accounts.
Sutherland Global Services
October 2011 - December 2013
Customer Service Representative
*Customer Service Representative under the Billing Department. I collect basic information for bank
accounts. Payments and Registration of accounts.* Check and provide dates of the amount to be
posted.
Professional Skills
POSTING
Competent
COLLECTION
Competent
CUSTOMER SERVICE
Advanced
CUSTOMER SERVICE ORIENTED Advanced
BILLING
Advanced
PAYMENTS
Advanced
Languages
English
Conversational
