Collins Mwangi Waweru

I am a customer-oriented professional with more than 5 years of experience in ICT/customer support and service roles and the ICT industry With a strong background in technical support, I have developed a deep understanding of how to communicate complex technical concepts to customers clearly and concisely. Throughout my career, I have consistently delivered high-quality customer service, ensuring customer satisfaction through active listening, problem-solving, and timely resolution of issues.