Comfort Chigozirim Aruo

Comfort Chigozirim Aruo

$5/hr
Customer Support Specialist
Reply rate:
100.0%
Availability:
Full-time (40 hrs/wk)
Location:
Abuja, Federal Capital Territory, Nigeria
Experience:
2 years
About

Comfort Chigozirim Aruo is an enthusiastic Customer Support Specialist, whose ultimate goal is to provide an excellent customer support experience and to meet customers' expectations. Managing your irate customers effectively is one of my many duties as a professional customer support specialist, who is skilled in live chat, email support, and phone support.  

Establishing a strong customer relationship in your organization will boost the level of customer loyalty thereby leading to an increase in your customer base. 

As a customer support specialist, I troubleshoot, actively listen, onboard customers, escalate complex issues, resolve issues, maintain customer relationships, etc., for brands and individuals. 

I am skilled in workflow tools such as Slack, Trello, ClickUp, Monday.com, Asana, and Calendly. In addition, I'm proficient in CRM software like Zendesk, Freshdesk, Hubspot, and intercom. If you're looking to hire a professional customer support agent to join your team, I'm open to work with you.

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