Criseline D Verzosa

CRISELINE DAVID VERZOSA 6178 Dona Victoria Subdivision Dau, City of Mabalacat, Pampanga 2010 | --| Skype ID: iamcrysz Objective A competent, passionate and professional applicant looking for a promising job that offers both challenging and efficient learning experience. I'm an innovative Client Care Specialist/Virtual Assistant with 8 years of experience in Customer Service, Ecommerce, Technical Profession, Back Office Management and Lead Generation in forms of e-mail, phone and chat support. I maintain my blogsite during my free time. I’m as a person with a versatile skill-set, great amount of integrity and a willingness to go the extra mile to satisfy a customer. Education Bachelor of Elementary Education, 2011 Major in Special Education Angeles University Foundation Highlights of the Qualifications Demonstrated ability to serve as a solid link between customers and businesses Hands-on experience in performing account management and technical services In depth knowledge of meeting sales expectations and goals Skills & Abilities Excellent verbal, written, email, chat and call handling skills Expertise in Data Entry, Social Media Marketing, WordPress, Microsoft Office, Google Suite and Oracle Effective multi-tasking abilities and time management skills Admirable working relationship with others and can work under pressure Experience ForeverDFW Realty | 2450 Lakeside Pkwy, suite- Flower Mound, TX 75022 Client Care Manager/General Virtual Assistant | January 2017 – July 2017 Startek Philippines Limited | eNtec Building, Teresa Ave Nepo Complex, Angeles, Pampanga Sales Inbound/Chat E-commerce Support Professional | February 2014- January 2017 Expert Global Solutions, Clark | BC 4&5, Philexcel Business Park, Clark, Pampanga Client Care/Technical Sales Professional | January 2013 – February 2014 Stream Global Services, Clark | C.P. Garcia Street, Clark, Pampanga Consumer Chat/Technical Outbound/Sales Chat/ Back Office Support Professional | May 2011 – December 2012 iQor Philippines, Inc. | Bertaphil II, Jose Abad Santos Ave, Clark, Pampanga Customer Service Representative | October 2009 – April 2011 Character References available upon request. Criseline Verzosa