Crystal Marie Miller

It Crystal Miller CONTACT --Springfield, GA EDUCATION Effingham County High High School Diploma 2011 Savannah Technical College N/A General Studies SKILLS Punctual Data processing Banner Knowledge Attention to detail PROFILE Outgoing and friendly, delivering customer service and administrative excellence in all facets of clerical support and public interaction. Excels in calendar management and scheduling, data-entry, and database administration. EXPERIENCE Office Manager The Effingham Herald/Rincon, GA 31326 /2 019 ● ADP/Payroll ● Data entry ● Reception ● Handling payments for products ● Handle delinquent accounts ● Order office supplies ● Prepare month and reports ● Apply debits and credits to assigned accounts ● Make bank deposits Accounting Assistant B&N Trucking /Garden City, Ga / 2018 ● ● ● ● Accounts Receivable Thompson & Thompson Service Group / Guyton, GA / 2015 - 2015 Time management ● ● ● Multitasking strengths ● Professional demeanor Intuit QuickBooks specialist Customer and client relations Accounts receivable Accounts Payable Daily logs for Job sites Clerical duties Contacting customers for pricing information ● ● ● Performed targeted collections on past due accounts aged over 30 days. Contacted clients with past due accounts to formulate payment plans. Set up and updated customer accounts with interactions, payments and personal information. Handled a high volume of inbound calls pertaining to reconciliation of delinquent accounts. Closely managed monthly reconciliation schedules of all assigned accounts. Received and routed business correspondence to correct department or staff member. Corresponded with clients through email, telephone or postal mail. Customer Service Staff Publix Supermarket / Pooler, GA / 2012 - 2015 ● Built long-term customer relationships and advised customers on purchases and promotions. ● ● ● ● ● ● ● Greeted customers entering the store to ascertain what each customer wanted or needed. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Politely assisted customers in person and via telephone. Handled all customer relations issues in a gracious manner Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply. Replenished supplies, bags and other materials at each cash wrap.