Ctiadel Penchon

I have 5 years of experience in a Customer Care / Support Industry wherein I have done clerical duties, created food budget for football matches and dining events, handled customer inquiries and complaints, created case reports, make follow-up on customers thru e-mail or phone, responded to emails, sold some products, etc. I can work in a high pressure environment and mastered time management.

With years of experience in Customer Support and having completed an intensive Virtual Assistant

I have the skills and professional training to help you lessen your workload and let you maximize your productivity. time and effort on more pressing matters.

I provide expert assistance in:

• Email and Calendar Management
• Organizing messages, helping you get to Inbox Zero
• Applying email filters and automation
• Creating events and appoinments in Google Calendar
• Setting up dual time zones in Google Calendar
• Internet Research with Google Docs and Sheets
• Research leads, products, reviews. etc.
• Creating reports using charts and tables in Google Docs
• Creating
• WordPress Management
• Familiarity with Admin Panel
• Editing posts, embedding videos, moderating comments and users.
• Book-keeping
• creating journals, ledgers and t-balances
• creating financial statements
• Social Media Management
• Managing accounts in Facebook, Instagram, Twiiter, etc
• Creating appealing graphics using Canva
• Scheduling Posts using Buffer, HootSuite, etc
• Writing engaging captions and hash tags
• Transcription
• Data Entry

I work on flexible schedule and am available for new projects anytime. I can eve work for 40 hours a week depending on the situation. Delivering high-quality results while meeting strict deadlines is my top priority.

If you there we're a good fit, please contact me. I look forward to working with you.