Cynbee Jade S. Pigao
1018 Leo Street Sampaloc Manila-Mobile no. :-
EDUCATIONAL ATTAINMENT:
COLLEGE:
Polytechnic University of the Philippines
Graduated On 17th May 2012 BS Clinical Psychology
#55 Shaw Blvd. brgy. Daang Bakal Mandaluyong City
HIGHSCHOOL:
Ramon Magsaysay High School
Espana Manila-
ELEMENTARY:
Padre Burgos Elementary School
Altura Street Sta. Mesa Manila-
PERSONAL DATA:
Course: Hotel and Restaurant Services
Age: 30
Gender : Female
Nationality : Filipino
Date of Birth : May 20,1990
EXPERIENCE:
• Customer Service Representative, WNS Cubao Quezon City. February 18, 2010 to March 8,
15, 2012 (2years)
• United Airlines Domestic and International Reservations Specialists – Interglobe Upper
Mckinley Hill, Taguig City. January 21, 2013 to January 27, 2014 (1Year)
• Customer Service Representative – Merlin, Upper Mckinley Hill, Taguig City March 08, 2014 May 30, 2015 (1Year and 2 Months)
• Customer Service Representative, Teletech UP Technohub Commonwealth Quezon City.
September 19, 2016 to March 19,2017 (6Months)
• Customer Service Representative - TPG Telecom Robinson Cyberscape Beta Ortigas. September 9,2017 - March 20, 2019 (1year and 6months)
• Case Manager – TDCX Philippines, Robinson Cyberscape Gamma Ortigas. April 8, 2019 up to present (1 year)
SEMINARS ATTENDED:
• Phone Etiquette training held at NCO Philippines on Feb 28, 2011 • Communication Skill
Training held at Excel Asia Makati City Philippines
• United Airlines Domestic Reservations training
• United Airlines International Reservations and Mileage plus Incentives Training
SKILLS:
• Computer Literate ( MS Office, MS Words, MS excel, MS PowerPoint, OPERA )
• Good Organizational Skills
• Good Communication Skills
• Can work under pressure
• Can work under minimum supervision and can do multi-tasking.
CHARACTER REFERENCE:
Lexter Moncawe
Supervisor Interglobe -
Che Sigua
Supervisor WNS Philippines-
Mary Ann Dela Cruz
Supervisor Teletech-
Samantha Pergis
Escalation Supervisor-