Customer-focused customer service professional with strong in-bound and out-bound call center experience for leading communications companies. Skills include an articulate with excellent verbal and written communication skills. Strongly Sales qualities and retention experience. Diplomatically resolve customer complaints and diffuse tension to ensure amazing customer experience. Dynamic, proactive and comprehensive of legal analysis. Fast learner and know how to embrace feedback from superiors. Have reliable internet via Ethernet cable. 25MB Download and 5MBS Upload. Dual Processor 2.93 GHz , 6 GB Ram, 64 Bit Operating system. Official Windows 10 Pro. Jabra Noise reduction quality headsets.