Danicah Ann Detera

I am knowledgeable and self motivated professional, organized and detail-oriented with skills at balancing and prioritizing multiple tasks to meet deadlines.

• Real Estate *
• Experienced Real Estate Marketer / Cold Caller calling different sets of list like Vacant, Expired, Foreclosure, Probate, Tax Deed, Free and Clear and Absentee.
• Knowledgeable in using different dialers like Mojo Dialer, XenCall, RingCentral, CallRail, CallTools- CRM like Podio, Salesforce , Zoho and Streak
• Committed, dedicated and value everyone’s time
• Have the ability to drive and manage active communication between client buyers, client sellers, contractors and Investors
• Capable and willing to perform multiple duties within limited time frames.
• Able to communicate with clients at least once a week to check on their needs.
• Keep the CEO updated with all communication with clients to maintain continuity of communication between client, assistant and agent.
• Ecommerce / Amazon Seller Central / Inventory Management / DropShipping / Sourcing Products / Pricing / VA / CS *
• Inventory Management (managing and creating SKUs) 
• Transferring data from one Program into Amazon as Listing 
• Apply data program techniques and procedures 
• Contact Seller Support, open Cases, resolve FBA issues, etc. 
• Customer Service Representative and answers all queries/concerns regarding a product from different online store (eBay, Walmart, Shopify and Amazon)
• Knowledgeable in using software tools like SellerCloud, Jungle Scout, Amazon Repricer Express, Repricer Solution, RemotePC, Price Checker
• Provide and track customers’ product and make sure it was delivered in a timely manner.- Update customers’ information like shipping/billing address, cancel orders and/or process refund and manage RMA using Seller Cloud.
• Upload and manage listings, SKU, image in Seller Cloud
• Sourcing products, extracting good brands from Price Checker 2. Then Jungle Scout to see if the brand/s can make a good profit.
• Managing Airbnb guests correspondence, bookings, enquires and reviews.
• Checking brands in our database (Smart sheet, Trello) to make sure there will be no duplicates.
• Administrative Assistant to the Owner handling his emails. Set an appointment to his clients. Message clients before the meeting/appointments. Move all messages coming into his emails to their respective folders and make sure all messages were organized.

My abilities to be consistently courteous, helpful and to handle high volumes of inquiries are a deep part of my experience and personal nature. I solve problems quickly and professionally with a level head even under pressure.