Daniela Ramos Rodriguez, MSW
2211 Avenida Las Ramblas, Chino Hills CA 91709 - (cellular) -
SOCIAL WORK EXPERIENCE
Inner Circle Foster Care & Adoption Services, Pomona, CA
Bilingual Foster Care Social Worker January 2017 - Present
Direct responsibility for an assigned caseload of children placed in foster care families, usually with a plan of reunification with the birth family.
Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs.
Provide, find, or arrange for support services, such as child care, counseling, or parenting classes to prevent more serious problems from developing.
Develops/submits initial 30-Day Needs and Services Plans (NSP) and updated NSP quarterly reports for assigned children residing in families
Develops/submits special incident reports according to current guidelines
Develops/submits all documentation as required in a timely manner
Completes Case Maintenance forms for all assigned children receiving services and documents all child movement.
Collect supplementary information needed to assist client, such as employment records, medical records, or school reports.
Consult with parents, teachers, and other school personnel to determine causes of problems, such as truancy and misbehavior, and to implement solutions
Develop and review service plans in consultation with clients and perform follow-ups assessing the quantity and quality of services provided.
Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.
Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations: replacements, crisis screening, and transfers, among others.
Family Outreach Center, Grand Rapids, MI
Bilingual Therapist at KSSN Site, Home-Based & Outpatient Services May 2015 – June 2016
Provided mental health and substance-using interventions or therapy to children and their families in home, KSSN site (elementary school) and outpatient settings, to assist in overcoming mental health issues, substance dependencies, adjusting to life, or making changes.
Collected information about clients through assessments, interviews, or observation, and evaluated clients' physical or mental condition in order to establish appropriate treatment approach.
Developed and implemented treatment plans based on clinical experience and knowledge.
Filled out and maintained client-related paperwork, including: treatment records, initial and quarterly treatment reports, state-mandated forms, client diagnostic records, paperwork for referral to other services, and progress notes.
Met with families, probation officers, other providers, school staff, police, or other interested parties to exchange necessary information during the treatment process.
Included/Engaged in therapy family members to assist them in understanding, dealing with, or supporting clients or patients.
Referred patients, clients, or family members to community resources or to specialists such as psychiatric services, CLS, and others, as necessary; gathered information about community mental health needs or resources that could be used in conjunction with therapy.
Acted as client advocates to coordinate required services or to resolve emergency problems in crisis situations: hospitalization intakes, crisis screening, and transfers, among others.
Bethany Christian Services, Grand Rapids, MI
Transitional Foster Care Supervisor & Bilingual Clinician May 2014 – February 2015
As a Supervisor:
Provided weekly individual and team supervision to transitional foster care case managers and case support specialists.
Trained case management staff on reunification process and ensured staff were in compliance with ORR (Office of Refugees and Resettlement) policies and procedures, and state policies and procedures.
Ensured agency policies and procedures are enforced through completion of staff evaluations, conference requests, time sheets and reimbursement vouchers.
Assisted in the development, update and maintenance of program operating manuals.
Ensured effective operations though selection, training and orientation of new staff.
Maintained, positive relationships with referral sources, state and federal agencies, volunteer and community agencies, employers and individuals.
Attended project teams and local and national meetings that could enhance provision of services to refugees.
Participated in weekly staff meetings, resident meetings and programmatic meetings with supervisors, clinical supervisor and program manager, for consultation and direction.
Managed intake and referral process.
Participated in on-call rotation.
As a Clinician:
Provided intake psychosocial assessment within 24-48 hours of clients arriving into the program.
Provided trafficking assessments with 10 days of clients arriving into the program.
Provided individual counseling sessions.
Provided additional counseling sessions with children and their families (via phone or skype) if necessary, to aide in the reunification process.
Participated as a team member and attended meetings with treatment team.
Attended training provided internally and in the community and applied newly gained knowledge in provided services.
Arbor Circle, 36th Street Outpatient Services, Grand Rapids, MI
Social Work InternAugust 2013 – April 2014
Observed clinician practices during individual counseling with clients of different background, age, gender, and socio-economical levels.
Completed intake assessments, treatment plans and psychiatric referrals for uninsured patients referred by Network 180.
Conducted individual therapy sessions.
Maintained thorough case history records with Arbor Circle management system including progress notes, intakes and detailed reports for clients, as well as discharge procedures and other actions related to the management and care of client's files.
Co- facilitated intensive outpatient therapy sessions, along with main clinicians.
Attended Motivational Interviewing seminar oriented to better serve clients during counseling.
Cherry Street Health Services, Nuevo Camino Program, Grand Rapids, MI
Social Work InternMay 2013 – August 2013
Performed internship duties in the Nuevo Camino Program, which services are oriented to the Grand Rapids Hispanic population in the areas of mental health, substance abuse and domestic violence.
Home-visit clients in order to offer case management services and counseling regarding their specific needs. Interactions with clients were made in Spanish.
Used CSHS management system to keep progress notes and intakes for clients, as well as discharge procedures and other actions related to the management and care of client’s files.
Received instruction in the areas of domestic violence, case management services, and the specific needs for the Hispanic population.
RELATED EXPERIENCE
Hispanic Center of Western Michigan, Language Services Department, Grand Rapids, MI
Spanish Translator December 2010 – Present
Translate, proof-read and edit a variety of documents and websites (medical, legal, professional, engineering, technical, social work, among others).
Hispanic Center of Western Michigan, Language Services Department, Grand Rapids, MI
Project Coordinator / Spanish Interpreter and Translator December 2010 – June 2016
Morning supervisor for a team of 12 interpreters, scheduling daily interpreting assignments, maintaining communication with them at different facilities, and processing interpreters’ timesheets and payment reports; supervised and processed interpretation requests for more than 50 clients.
Oversee all aspects of general office coordination, while performing general clerical duties which include, but are not limited to, bookkeeping, copying, faxing, mailing and filing.
Develop and maintain good customer service and efficient communication with existing clients and contractors.
Create and modify documents such as invoices, reports, memos and letters.
As an interpreter, participated in more than 150 interpretation encounters with Social Workers in different settings including: home visits, agency appointments, family conferences, police interviews court hearings, and hospital intakes. Exposure to crisis work situations, and case management.
As an interpreter, Interpret from Spanish to English in the fields of health care, social work, education, legal, and non-profit for a variety of professional providers and vendors (physicians, nurses, pharmacists, teachers, therapists and social workers) in the Grand Rapids area.
Interpret from English to Spanish for limited English proficient (LEP) clients whose primary language is not English, as it relates to medical care, social work, legal and education fields.
Translated, proof-read and edited a variety of documents and websites (medical, legal, professional, social work, among others), while delegating necessary translation projects to independent contractors and vendors.
Language World Services, Carmichael, CA
Spanish Medical InterpreterMarch 2008 – March 2009
Interpreted English-Spanish for limited English proficient (LEP) patients and families whose primary language is not English, in all clinical and diagnostic settings when meeting with physicians, nurses, pharmacists, and therapists.
Responsible for providing sight-translation of relevant materials to enhance patients’ and families’ comprehension of medical procedures, treatment, discharge instructions, patient and family education, and follow-up care.
Holy Family Catholic Church, Citrus Heights, CA
Spanish Faith Formation Program Coordinator July 2002 – July 2010
Supervised a team of 40 catechists year-round, including recruiting and training processes, in order to place each of them, according to their gifts and the needs of the program.
Developed the curriculum for the Spanish faith formation program, serving more than 250 Hispanic families.
Responsible for registration and bookkeeping process including: preparation of forms, fee’s collection, student placement; management of records and enrollment data for all students.
Selected and ordered textbooks, supplies and resources for the various catechetical programs.
Developed, implemented and graded written tests for all the students in the program.
Planned and organized retreats, special events and activities for all the children and their parents.
Advertised and promoted catechetical programs to the parish community.
Composed and distributed a monthly newsletter to the families of children in the program.
Served as a liaison with the Catholic Diocese of Sacramento and other local and regional parishes.
ITESM Environmental Quality Center, Monterrey, Mexico
Project Engineer / Waste Management Program Coordinator/ Environmental Auditor 1993 – 2000
Coordinated projects for the local industry, conducting research and technical work with graduate assistants, undergraduate students, and other staff.
Supervisor for a team of four staff, assigning tasks according to their academic level and personal strengths, during research projects with multidisciplinary teams from academy, industry and state government representatives.
Implemented EMS (Environmental Management Systems) in order to comply with the ISO-14000 Regulations. Trained the EMS team in each of the companies that implemented EMS systems.
Head of the Waste Minimization Program, managing all administrative aspects of this area.
Project leader for technical assignments in the area of waste management and minimization for local and regional companies.
Head of the Center on Environmental Information and Technology, at the ITESM Campus Monterrey.
Managed all aspects related to the maintenance and running of the Center for Information and Technology including, but not limited to: managing collections and databases; respond to requests from the local industry, and other academic and research departments from local and national universities and colleges.
Creation and management of an electronic database with all the Mexican Environmental Laws and Regulations, accessible via internet. Management of online users, and other requests in this topic from local and regional clients.
EDUCATION
Grand Valley State University, Allendale, MI
Master of Social Work, 2014
The Monterrey Institute of Technology and Higher Education, Monterrey, Mexico
M.S. Environmental Engineering, 1994
B.S. Chemical Engineering and Management, 1990
SKILLS & TRAINING
100% Native Fluency in Spanish (reading, writing and speaking).
LLMSW, State of Michigan, MDLRA, No. L-. Expires April 2017.
Several trainings related to Unaccompanied Immigrant Children (UAC) issues, between May 2014 – Jan 2015, by Bethany Christian Services, GVSU and OLASW.
CAFAS Training, May 2015, Network180, Grand Rapids MI
Child Welfare Trauma-Informed Treatment Practice (November 14 & 21, 2014), Bethany Christian Services, Grand Rapids MI
Introduction to TF-CBT (September 18-10, 2014), Bethany Christian Services, Grand Rapids MI
Introduction to DBT Training (February 25 & 26, 2014), MACMHB, Lansing MI.
DSM-5 and What Social Workers Need to Know (January 31, 2014), GVSU.
Motivational Interviewing (September 20 & 27, 2013), Arbor Circle.
Certified Healthcare Interpreter Spanish/English by CCHI, ID#-.
Healing Voices Training Workshop: Interpreting for Survivors of Torture, War Trauma and Sexual Violence, (Nov. 2012), 40 Hours; Chicago IL.
Spectrum Health Interpreting Training Course (April-June, 2011), 30 Hours.
Medical Language for Health-Care Providers Course (August 2008), Sacramento City College.
Experience with MS Office, Publisher and Adobe Acrobat and InDesign.
SUMMARY OF RELATED QUALIFICATIONS
Three (3) years of teaching experience at the University level and mentor to various Student Groups.
Five (5) years of Spanish interpretation and translation experience in the fields of Health Care, Education, Legal, Social Work, business and Community settings.
Seven (7) years’ experience planning, organizing and conducting several environmental workshops and conferences for the academic community and private industry, in Mexico.
Twelve (12) years of management and supervisory experience, including: a 4-staff business-oriented office in Mexico, and a 40-volunteer team in a faith formation program in California.
Sixteen (16) years’ experience in multicultural environments as a teacher, educator or professional in the fields of religious education, Spanish interpretation and environmental sciences, with children and adults.
Particular strength in bridging cultural gaps among minority populations through education and interpersonal relations.
PROFESSIONAL ACTIVITIES
National Association of Social Workers, 2013 – Present.
Phi Kappa Phi, 2014.
Phi Alpha, Chi Epsilon GVSU’s Chapter; 2014.
Michigan Interpretation Network, since 2012.
Certification Commission for Healthcare Interpreters,-.
PROFESSIONAL REFERENCES
Monica Johnson
Former Supervisor-/--Sara Proano
Former Supervisor-/--Alejandra Villa
Former Supervisor--
Bethany Caldwell
Former Fellow Supervisor--Cynthia Quintana
Former Coworker--Rebecca Stevens
Former Supervisor--
Shelley Seasly
Former Outpatient Supervisor--
