Danna De la Paz

I have worked in the BPO industry as a Team Lead for an international account which handles websites and directories for B2B clients. I also supervised an in-house account that creates and designs simple yet functional websites for small businesses or new companies in the US. I handled different reports for these accounts and also assisted in the Quality Assurance department. I keep the communication and understanding between our sales department and our in-house website developers for further improvement and requests of clients for their websites.