I am a very experienced employee with running 16 years of experience in doing business process outsourcing work. I'm good at CRM management, email apps, calendar management, and Microsoft applications and I can easily learn new tools if a client requires them. I'm very good at call handling both outbound and inbound, admin tasks, organizing documents, transcribing, and data entry with 5 years of work experience as an Executive Assistant/General Virtual Assistant to an Acupuncturist and Physical Therapist that's based in Boston, MA
My last client was a CEO of a real estate that is based in Birmingham AL.
My Other Work Experiences:
I did an appointment setting for a timeshare account
I worked as Customer Service Support to one of the largest Telco in the US
I was a Sales Marketing Consultant for a self-publishing company in the US
I was also one of the escalation team who handles supervisory calls and escalation calls