Curriculum Vitae
Dagmar (Dasha) Hlavacova
Highly skilled HR and training manager with more than 10 years of valuable experience within
the training and development in Oracle HR and Benefits Coordinator | Payroll | Accounting | Admin
Assistant and Customer Service for multinational and multicultural companies.
Professional, bi-lingual in English and Czech, participated in Oracle Cloud projects across a complex set of
stakeholders in multinational corporate environment, driving business growth, motivating and inspiring
others by enthusiasm, vision and strategy.
•
•
•
Permanent Residence
Mobile Phone
Email
Nationality
LinkedIn
Master's degree in Professional Accounting
Bachelor's degree in Business Management and Corporate Finance
Certified Yoga Teacher
Wolverhampton, United Kingdom
--Czech
https://www.linkedin.com/in/dagmar-hlavacova-b/
EDUCATION
2019
Yoga Alliance
Certified Yoga Teacher
2013 – 2017
Charles Sturt University in Sydney Australia
Master's Degree in Professional Accounting
2006 – 2008
Kent Institute of Business and Technology in Sydney Australia
Advanced Diploma in Business Management
2002 – 2006
University of Business Management and Corporate Finance in Prague,
Czech Republic
Bachelor's degree in Business Management and Corporate Finance
WORK EXPERIENCE
08/2019 – 04/2020
Nuts About Nature (Start-up, Wolverhampton, UK)
Managing Director
•
CV of Dagmar Hlavacova
Responsible for managing all aspects of setting up a health shop with
organic products, to ensure the overall achievement of the business
1
01/2019 – 07/2019
Yoga Retreat Instructor (Self- employed, Koh Phangan, Thailand)
•
12/2014 – 12/2018
Responsible for running yoga classes, promotion of the retreat
McKinsey & Company (Sydney, Australia)
HR Coordinator and Accounting Assistant
•
•
•
•
•
•
•
•
•
•
•
•
11/2013 – 11/2014
McKinsey & Company (Sydney, Australia)
Service Coordination and Transfer Specialist
•
•
•
•
•
•
07/2011 – 09/2013
training staff of the internal process of service coordination and transfer
services
creation of training concepts supporting organizational changes
review of current training items and development of different types of
training items for new or existing process/services e.g. new transfer
system (writing scripts, preparing learning materials)
engagement with global, multicultural, multifunctional teams (based in
USA / UK / India/ Philippines / Czech Republic / Costa Rica), delivery
in English language
coordinating tasks between internal support teams
tracking purchased software licenses and maintaining software stock
McKinsey & Company (Prague, Czech Republic)
Service Coordination Specialist
•
•
•
•
•
CV of Dagmar Hlavacova
responsible for managing all aspects of HR policies, firm benefits and
internal procedures for all employees (in total more than 600 people)
conducting in-depth training HR policies for new hires and transferred
employees
Oracle Database Administrator (over 8 years of experience)
developing a comprehensive solution for identified learning issues
within the HR, Finance and Payroll teams in Sydney and worldwide
designing complete benefit solutions aligned to employment legislation
reconciling inter-company accounts
processing employee's monthly pension and health insurance
contributions
supporting payroll team with employment changes
overseeing incoming invoices, making sure all data are correct and
processed accordingly on time
supporting the senior management team with provided benefits
contributing to the continuous improvement of policies and procedures
related to the HR function in line with current employment legislation
participating in various HR projects with other firm offices worldwide
purchasing and installing the software of colleague's computers
responsible for managing all required equipment for new hires and
transfers
engagement with global teams (based in USA / UK / India /
Philippines / UAE / Czech Republic), delivery in English language
training staff for the internal process of service coordination and transfer
services
creation of training materials
2
04/2010 – 06/2011
KPMG (Prague, Czech Republic)
Assistant
•
•
•
01/2009 – 03/2010
preparing contract and invoices
creating proposals, presentations and engagement letters for clients
supporting partners and senior team members
ICON Communication Centre (Prague, Czech Republic)
Communication specialist
Part of the British Telecommunications (BT) team:
• contacting customers over the phone, solving problems relating to Internet
connections
• informing customers of new plans
• signing up new customers to British Telecom
LANGUAGES
Czech language
mother tongue
English language
excellent, fluent in both writing and speaking
• Academic IELTS - Certificate in the English language – exam taken in
Australia
OTHER SKILLS
•
strong managerial skills focused on results and relationships, resultdriven, punctual
•
excellent communication and presentation skills
•
extensive experience with the following applications:
- Ms Office (Word, Excel, Outlook, PowerPoint)
- Oracle Database
- SQL Database
- Adobe Creative Cloud (Illustrator, Photoshop, Lightroom, InDesign)
CV of Dagmar Hlavacova
3