Dasha Hlavacova

Dasha Hlavacova

$15/hr
HR / Benefits Administrator / Payroll / Accounting Assistant and Customer Service Officer
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
41 years old
Location:
Wolverhampton, West Midlands, United Kingdom
Experience:
10 years
Curriculum Vitae Dagmar (Dasha) Hlavacova Highly skilled HR and training manager with more than 10 years of valuable experience within the training and development in Oracle HR and Benefits Coordinator | Payroll | Accounting | Admin Assistant and Customer Service for multinational and multicultural companies. Professional, bi-lingual in English and Czech, participated in Oracle Cloud projects across a complex set of stakeholders in multinational corporate environment, driving business growth, motivating and inspiring others by enthusiasm, vision and strategy. • • • Permanent Residence Mobile Phone Email Nationality LinkedIn Master's degree in Professional Accounting Bachelor's degree in Business Management and Corporate Finance Certified Yoga Teacher Wolverhampton, United Kingdom --Czech https://www.linkedin.com/in/dagmar-hlavacova-b/ EDUCATION 2019 Yoga Alliance Certified Yoga Teacher 2013 – 2017 Charles Sturt University in Sydney Australia Master's Degree in Professional Accounting 2006 – 2008 Kent Institute of Business and Technology in Sydney Australia Advanced Diploma in Business Management 2002 – 2006 University of Business Management and Corporate Finance in Prague, Czech Republic Bachelor's degree in Business Management and Corporate Finance WORK EXPERIENCE 08/2019 – 04/2020 Nuts About Nature (Start-up, Wolverhampton, UK) Managing Director • CV of Dagmar Hlavacova Responsible for managing all aspects of setting up a health shop with organic products, to ensure the overall achievement of the business 1 01/2019 – 07/2019 Yoga Retreat Instructor (Self- employed, Koh Phangan, Thailand) • 12/2014 – 12/2018 Responsible for running yoga classes, promotion of the retreat McKinsey & Company (Sydney, Australia) HR Coordinator and Accounting Assistant • • • • • • • • • • • • 11/2013 – 11/2014 McKinsey & Company (Sydney, Australia) Service Coordination and Transfer Specialist • • • • • • 07/2011 – 09/2013 training staff of the internal process of service coordination and transfer services creation of training concepts supporting organizational changes review of current training items and development of different types of training items for new or existing process/services e.g. new transfer system (writing scripts, preparing learning materials) engagement with global, multicultural, multifunctional teams (based in USA / UK / India/ Philippines / Czech Republic / Costa Rica), delivery in English language coordinating tasks between internal support teams tracking purchased software licenses and maintaining software stock McKinsey & Company (Prague, Czech Republic) Service Coordination Specialist • • • • • CV of Dagmar Hlavacova responsible for managing all aspects of HR policies, firm benefits and internal procedures for all employees (in total more than 600 people) conducting in-depth training HR policies for new hires and transferred employees Oracle Database Administrator (over 8 years of experience) developing a comprehensive solution for identified learning issues within the HR, Finance and Payroll teams in Sydney and worldwide designing complete benefit solutions aligned to employment legislation reconciling inter-company accounts processing employee's monthly pension and health insurance contributions supporting payroll team with employment changes overseeing incoming invoices, making sure all data are correct and processed accordingly on time supporting the senior management team with provided benefits contributing to the continuous improvement of policies and procedures related to the HR function in line with current employment legislation participating in various HR projects with other firm offices worldwide purchasing and installing the software of colleague's computers responsible for managing all required equipment for new hires and transfers engagement with global teams (based in USA / UK / India / Philippines / UAE / Czech Republic), delivery in English language training staff for the internal process of service coordination and transfer services creation of training materials 2 04/2010 – 06/2011 KPMG (Prague, Czech Republic) Assistant • • • 01/2009 – 03/2010 preparing contract and invoices creating proposals, presentations and engagement letters for clients supporting partners and senior team members ICON Communication Centre (Prague, Czech Republic) Communication specialist Part of the British Telecommunications (BT) team: • contacting customers over the phone, solving problems relating to Internet connections • informing customers of new plans • signing up new customers to British Telecom LANGUAGES Czech language mother tongue English language excellent, fluent in both writing and speaking • Academic IELTS - Certificate in the English language – exam taken in Australia OTHER SKILLS • strong managerial skills focused on results and relationships, resultdriven, punctual • excellent communication and presentation skills • extensive experience with the following applications: - Ms Office (Word, Excel, Outlook, PowerPoint) - Oracle Database - SQL Database - Adobe Creative Cloud (Illustrator, Photoshop, Lightroom, InDesign) CV of Dagmar Hlavacova 3
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