Dave Warren

Dave Warren 5593 Churchill Meadows Blvd Mississauga, Ontario L5M 6M5 Telephone - Email:- Professional Experience EMC (Contract)November 2012-October 2016 Senior Software Quality Engineer As a member of the QA team perform manual and automated testing on the Oracle and RMAN modules for SAP on Unix/Linux and Windows platforms Document test results, manage and maintain defect and test case databases. Isolate, reproduce and track bugs and verify fixes. Work with QA and development engineers in resolution of problems Build and maintain test environments Oracle database backup, recovery and management using SAP BR*Tools, RMAN and associated components Provide training and mentoring for QA engineers EVAULT Inc. (a Seagate company)September 2002-November 2012 Senior QA Analyst/Unix Lab Administrator Served as QA Analyst/Unix Lab Administrator in software development environment for provider of backup and recovery software Developed test plans for functional, regression and performance test procedures based on software functional and design specifications Executed manual and automated tests for Unix, Linux, Windows, VMware, AS/400 and Oracle Analyzed and documented test results; filed defect reports and enhancement requests Built, maintained, and supported a mix of Unix/Linux , Windows, VMWare and AS/400 systems to establish and maintain a proper development/QA environment Worked closely with the software development and technical support team to identify and resolve defects; to improve and enhance system functionality, reliability, performance and scalability Provided training and mentoring for QA engineers Mobinet Network Designs (Contract)April 2012-September 2012 QA Engineer Executed manual and automated testing of web-based retail inventory management system Created test cases and document test results Isolated, reproduced and tracked bugs and verified fixes HUMMINGBIRD LTD May 2000-November 2001 Support Analyst, Research and Development  Served as system administrator for 12 Research and Development UNIX and Linux servers Areas of responsibility included UNIX Server hardware and operating system installation, upgrade and configuration System Administration - user account management, printing, software installation, multi language support, performance monitoring, 3rd party software installation and configuration Network Administration - NFS, NIS, SSH, DNS, Mail and Socks Apache Web server installation and configuration Competitive analysis Provided end user support Tested connectivity product software, features and patches on UNIX/and Windows platforms Products included Hummingbird Exceed, HostExplorer, NFS Maestro, Jump, and Exceed on Demand. Replicated customer service incidents to assist software development team in providing solutions ENTERPRISE SUPPORT SERVICES January 1999-May 2000 Technical Support Specialist Provided technical support for UNIX (SCO) and Windows operating systems customers. Problem resolution areas included the following Operating system installation, upgrade and configuration Hardware installation and configuration System administration and maintenance - user accounts, security, process management Networking - TCP/IP, DNS, PPP Email configuration and troubleshooting Printing - setup, configuration and integration with other operating systems Performance Tuning Backup and disaster recovery. Replicated customer problems in onsite lab to determine and test effective solutions Documented customer support issues in ticket tracking software system and coordinated resolution TECHNOLOGY SKILLS OPERATING SYSTEMS: Solaris, AIX, HP-UX, RedHat, SuSe, AS/400, Windows (NT to current), VMware (ESX and vSphere ), SCO, BSD, Digitial UNIX, Irix DATABASES: Oracle (8i to 12c (on Unix/Linux and Windows)) PROGRAMMING LANGUAGES: Shell Scripting, Python, PowerShell, PowerCLI, PL/SQL BACKUP AND RECOVERY PRODUCTS: EMC Avamar, Data Domain, EMC Networker, Oracle Recover Manager (RMAN), Data Domain Boost for Databases and Applications (ddbda), EVault Software QA SOFTWARE/UTILITIES: HP Quality Center, Mantis, TestLink, TestTrack Pro, Selenium, Bugzilla, VersionOne Agile Project Management Software, Confluence, AutoHotkey, Swingbench CERTIFICATIONS SCO UNIX Advanced Certified Engineer (ACE) - OpenServer Path. Certification included System Administration, Network Administration, Shell Programming, UnixWare 7. Microsoft Certified Professional (MCP) - Certification completed includes Networking Essentials and Microsoft Windows NT 4.0 Workstation, Server and Enterprise. Software Quality Assurance – Learning Tree International EDUCATION UNIX and NT Specialist Program, Trios Training Centres Limited1998 Bachelor of Science (Honours Kinesiology), Co-op Program, University of Waterloo1985 Additional Training: Oracle SQL and PL/SQL, AS/400 Fundamentals, Router Configuration, Managing Multiple Projects, Objectives and Deadlines, Programming in Visual Basic 6.0, Java, C Programming, System Analysis and Design, Implementing Microsoft Office SharePoint Server 2007 CAREER EXPERIENCE FEDERATION OF BROOMBALL ASSOCIATIONS OF ONTARIO- Executive Director, 1987 - 1997 Technical Director, 1985 - 1987 NORTH YORK PARKS AND RECREATION- Adult and Senior Sports Leader ST. LAWRENCE COLLEGE OF APPLIED ARTS AND TECHNOLOGY1984 Assistant Athletic Director SIR SANFORD FLEMING COLLEGE1984 Recreation Assistant PARTICIPATION HOUSE1983 Therapeutic Recreationist SAULT COLLEGE OF APPLIED ARTS AND TECHNOLOGY1982 Intramural Sport Coordinator DR RYGIEL’S HOME FOR CHILDREN1982 Therapeutic Recreationist PROFESSIONAL DEVELOPMENT Management/Administration Managed the day-to-day operations of a provincially funded amateur sport organization with a membership of 5000 individuals. Provided financial management and prepared operating budgets, forecasts and financial statements Developed fundraising and corporate sponsorship proposals. Created and implemented marketing plans to create awareness of both products and services to increase membership base. Project/Event Management Planned, implemented and evaluated over 100 events in both the college and provincial sport areas (Events included symposiums and competitions at local, provincial, and national levels for both adult and youth). Created, implemented and evaluated the annual planning cycle for a provincial sport organization. Communications/Training Developed technical manuals, newsletters and promotional materials. Completed annual government grants submissions and reports. Conducted coaching, officiating and volunteer development seminars Directed the development of professional staff, students and volunteer in both the amateur sport and educational environment. VOLUNTEER EXPERIENCE MS Bike Tour – Event Volunteer Toronto FIVB Professional Beach Volleyball Tournament - Event Volunteer Ontario Games for the Physically Disabled - North York - Event Volunteer Ontario Masters Games - North York - Event Volunteer Social Therapy Program Volunteer, Chedoke-McMaster Continuing Care Center Member of Hummingbird Christmas Charity Committee