Dawn Abbess Cailon

I have been with the BPO industry for 3 years now and handled UK, US, and Australian campaigns. I also have a vast experience in telemarketing for I have worked for Allstate Insurance for a year.

I had an experience with Allstate regarding lead generation and cold calling. I am very motivated and efficient in making deals with customers wherein we should know how to grab their interest and we should also be clear with our objective about what we have to offer. I've also been a virtual assistant for Help 4 Timeshare owners where my task is to take note of the attendance of all employees, relay our client's instructions and take control in some decision making particularly with the strategies for the team. Moreover, I was also responsible with compiling all documents as well as keep track on the appointments of the client and do a follow up.