Resume for Assistant Central Manger
Deepankar Debnath
Flat No. T3, Building No. 6&7, 13th Cross
Kaveri Nagar, Kodichikanahalli, Bommanahalli Main Road
Bangalore, Karnataka- (M)-|-
Career Objective
To work in a responsible position where I can utilize and enhance my skills to professional and organizational growth and sustainability.
Career Profile
Experience in handling teams.
Excelled in building and motivating management and teams.
Strong communication skills accompanied by active listening skills and patience.
Ability to understand and analyses the requirements of the customer and offer the relevant solution.
Strong communication skills accompanied by active listening skills and patience.
Ability to produce the best result in pressure situation.
Strong organization skills and communication skills.
Excellent interpersonal skills and customer service skills.
Equipped with knowledge of SABRE and AMADEUS GDS Platform.
Experience
NITTANY CREATIVE as Business Development Executive since Aug-2011 to Sept-2012.
Interact with the owner of printing house or animation studio to sell services like digitizing for embroidery, 3D modeling, 3D rendering, Vector Art, 2D animation and website designing.
Client based only in US.
BRIDGE WORKZ as Telesales Executive from Oct-2012 to Jun-2013.
To sell insulation material in UK.
Had to achieve daily targets.
ORANGE TRIPS as Tour Consultant from Jul-2013 to Jun-2014.
Negotiated with key end users to define enhancements to facilitate process tracking and controls resulting in significant customer satisfaction.
Documented business requirements, detailed design specifications, and process workflow maps for developer implementation and user documentation.
Key responsibility was to sell tour packages
Create customized itinerary as per client requirement. Reach out to vendors to meet client requirement.
Set price for packages with margin for the company.
Resolve any issue faced at their trip.
AEGIS (Expedia.com) travel help desk from Feb-2016 to Sep-2017.
Team Management; guide the team to achieve monthly targets with the help of my team manager.
Conducting team briefing in the absence of the team manager.
Assisting the team manager to create reports.
Resolve any issue faced by the customer for major brands of Expedia (Travelocity.com, Hotels.com, AARP.com and Hotwire.com).
Had to handle problem escalation of agents.
Education
10th from CBSE Kendriya Vidyalaya (Roing, Arunachal Pradesh)
Diploma in Visual Communication from Punnagai Media College (Chennai)
B.A in Sociology from IGNOU
Additional Personal Information
Father’s Name
B. P Debnath
Language Known
English, Hindi, Bengali,
Assamese
Hobbies
Reading motivational books.
Writing Poetry, short stories, scripts and songs.
Water Painting and sketching.
I hereby pronounce the data given is true to my knowledge.
Deepankar Debnath
