VIRTUAL ASSISTANT
ECOMMERCE AND ADMIN EXPERT
R E S U M E
DENIELLE
MARIE
EXPERIENCE
ABOUT ME
Fulltime Virtual Assistant
Hi! My name is Denielle but my
Ecommerce Home Decor Store
client's call me "Dani." My work ethics
Overall job includes personally assisting the company owner in identifying and
are simple - quality service and
coordinating with suppliers, doing research, and spearheading order fulfillment and
productive use of time. I take pride in
customer service among the team, The business operates in USA and Canada.
May 2018- January 2023
building good relationship with my
Tracks shipment of orders and updates customers for any tracking changes
clients by making sure that I assist
Place and create orders and manages order fulfillment
them in the best way that I can.
Fulfills replacement orders, returns, and refunds for customers
Coordinates with suppliers to address any shipment or product issues
SKILLS
Acts as customer service email representative to answer customer queries and
assists them in their needs
Shopify Development and set-up
Keeps an updated log of those orders that need to be closely monitored especially
Graphic Design using Canva and
delayed orders
other graphic design software for
Upload products from AliExpress, to Oberlo then to be edited in Shopify
Creates product description and editing product before putting on the line.
Social Media Contents and Posts
Creating content and preparing social media calendar for Facebook and Instagram
Photo Adjustments and
upload
Improvement using Adobe
Other administrative tasks as requested by CEO, e.g. doing market research and
Photoshop, Lightroom & Express
Extensive Background in Content
comparison, etc.
Virtual Assistant
Tutoring and Cleaning Services
December 2018 - January 2022
writing , with long-term
Working directly with the owner and founder of the business allows me to work
experience in Article writing,
in 3 of her major start-up business ventures based in Michigan, USA.
Blogging and Creative Writing
Strong Administrational and
Lead generation and preparing mail campaigns for prospect and target market
Prepares updated logs of new clients and newly purchased leads
Creates social media posts and fulfilling a complete social media calendar for both
Organizational Skills
businesses
Time Management
Creates forms and other documents that will be used for day-to-day operations
Assists in creating job descriptions and contracts for onsite workers
CONTACT
(--
Other tasks, assigned by the owner
OTHER
WORK EXPERIENCE
Virtual Assistant for a Law Firm based in North Carolina
Product Reviewer and Blog Writer
Email Support Representative - Mixbook USA
Quiz Writer - Buzzfun.com
Content Writer and Article Writer for Several Clients
SAMPLE WORKS AND MINI PORTFOLIO
Quiz Writer - Buzzfun.com
UpWork Client, Hongkong (May 2020 - Present)
Pitches quiz topics and conceptualizing quiz ideas
Researches questions and related answers that are trendy to the
current situation and will be interesting for the audience to try
Layouts the graphics of each question-and-answer, and result before
sending it to the technical team for uploading
Content Writer
Teach Dubai, UAE (December - present)
Writes SEO optimized content that promotes the life in Dubai in a
personal and engaging form of writing
https://www.teachers4dubai.com/teachers-stories/6-best-day-trips-from-dubai
https://www.teachers4dubai.com/teachers-stories/6-heritage-places-in-dubai-toexplore-the-emirati-culture
https://www.teachers4dubai.com/teachers-stories/5-best-relaxation-spots-in-dubai
Product Specifications
SMT Machineries, China (April 2020)
Writing product descriptions and specifications for heavy techmachineries to be posted in the company store/website.
Rewriting FAQs and Blogs of the website
https://docs.google.com/document/d/1YxgyjIwhwq2NfzbtFQVEnLBge0eSy1GSEFWN0ck
RK0/edit?usp=sharing
https://docs.google.com/document/d/19GSxUAKhkbVj5Iby_NQbTFsV3S5vjMyjei6hlflQ3kk/edit
?usp=sharing
https://docs.google.com/document/d/1NfB0N5zOc6Z4PPwOYYe4SWqYhw9Aaejpt048E98mu
8A/edit?usp=sharing
eCommerce Blog Writer
Letifly, New York (November 2021-January 2022)
Writes SEO optimized content for a home-decor online store based in
New York to showcase products and items
Streaming Site Review Article
UpWork Client, USA (April 2020)
Writing 3 different reviews for 3 different movie streaming sites
following the instruction and requirements given by the client
Each writing material is composed of 1500 articles with specific
requirements such as including website links and urls in the article
Ghost Writer - WordPress Blog
UpWork Client, USA (May 2020 - July 2020)
Rewrites given articles by the client in a Buzzfeed-style article
Copywrites and edits article before posting online in the website
under WordPress
Researching images relevant to the article written and attaching it to
the article before uploading it online
W R I T I N G
VIRTUAL ASSISTANT
ECOMMERCE AND ADMIN EXPERT
C O N T E N T
DENIELLE
MARIE
Updated Writing Projects
http://powerfulmind.co/20perfect-puns-that-were-made-bylife-itself/
http://powerfulmind.co/15-timesstrangers-proved-there-is-stillhope-for-humanity/
http://powerfulmind.co/artiststhought-provokingly-bizarrephotos-gain-her-millions-offollowers/
http://powerfulmind.co/11digitally-colorized-photos-thatlltransport-you-back-to-the-past/
https://docs.google.com/docume
nt/d/15vEzLK6sV0RwuV6yQT1J0
nLjS4FIWly5cRqTT-_lWfM/edit?
usp=sharing
https://docs.google.com/docume
nt/d/14wLoGpRldk6tDTGWqv4P
qq7r57oFGZCDFC8UfOMhaVI/ed
it?usp=sharing
https://drive.google.com/file/d/0B
6gFRqRJhgJUOC01a2s5eXhTcld
kdkE5YndqVkU1WDIzMTVV/view
?usp=sharing
https://docs.google.com/docume
nt/d/1YxgyjIwhwq2NfzbtFQVEnL
Bge0eSy1GSE-FWN0ckRK0/edit?
usp=sharing
https://docs.google.com/docume
nt/d/1vsZwg90uRdv6QL9-V83ApNswUyUXPggLdrIOtflDA/edit?
usp=sharing
VIRTUAL ASSISTANT
ECOMMERCE AND ADMIN EXPERT
SAMPLE WORKS AND MINI PORTFOLIO
G R A P H I C S
DENIELLE
MARIE
DENIELLE
MARIE
VIRTUAL ASSISTANT
ECOMMERCE AND ADMIN EXPERT
TALK IS CHEAP, SO HERE ARE SOME TESTIMONIALS AND
FEEDBACK FROM MY PREVIOUS CLIENTS