Dhruv Shah

Hi, I:m Dhruv and have 5 years of cross-functional experience across Technology, Account Management and Business Development. I have a very inquisitive nature and love interacting with new people.

Presently I work with Zenoti - a Cloud-based, enterprise SaaS provider for the beauty & wellness industry used by over 5,000 businesses in 32 countries. Listed below are some of my achievements :

• Led sales and business development efforts for the Spa & Salon category in the US Market • Generated ~ $4M Annual Recurring Revenue by adding over 800 new business centres using targeted sales strategies • Enhanced lead-to-sales conversion rate by ~15% through improved targeting by conducting in-depth competitor analysis • Created high-quality digital content and customized communication to engage leads and solicit interest in SaaS solution • Devised account-based marketing strategies to accelerate product adoption among high engagement prospects • Managed accounts worth ~ $2.5M - ensured smooth onboarding leading to a client satisfaction score of over 98% • Liaised between client and product team to identify product gaps and propose additional offerings • Realised $1.5M monthly revenue from renewal and upsell opportunities through continuous client engagement.