I'm an experienced Customer Support Representative and I have 4 years experience in the Sales, Retail and E-commerce business. My expertise includes order fulfillment, Amazon, Ebay, Etsy, Shopee, Lazada and online search.
Experiences:
- Order Processing/Order Fulfillment for E-commerce Website
- Replying to customer's queries about the whereabouts of their orders.- Processed customer service transactions including refunds, store credits, replacements and other service issues in accordance with the business policy. - Email Customer Support
- Content Moderation
- Admin Support
- Web Research & Data Entry
Software Experiences:
- Amazon
- Etsy
- Ebay
- MS Programs specially excel and word.
- Google Spreadsheet and Document