Dina Amor Mercado

DINA AMOR DAILEG MERCADO Blk 35 Lot 12 Fiesta Communities Brgy Tabun, Angeles City Pampanga Philippines Contact number:- Email ad:-Skype: dangmercado5 Personal details Age: 28 y/o Status: Single Sex: Female Height: 5’4 Weight: 100 lbs Religion: Roman Catholic Citizenship: Filipino Languages spoken: English,Tagalog,Pampango Skills Computer literate Customer service and technical support Data entry Quality assurance Email and chat support Objective Seek a position in a company that will provide me opportunities to serve to the best of my knowledge and abilities that would enable me to grow professionally. My objective is to complete client satisfaction and find a  job that will enable me to improve my skills, sales marketing, customer service orientation, email handling and technical troubleshooting capabilities. I've been working on this field for over 5 years now both technical/customer service and sales support. I can be an effective contractor and gets job well done. I have skills with MS Office applications, Zendesk, Salesforce, Google applications, and telephone etiquette, email and chat support as well as data entry. Educational background College Bachelor of Science in Nursing (Undergraduate,3rd year level) Pines City Colleges Magsaysay Avenue Baguio City Secondary level Chevalier School Angeles City, Pampanga (S.Y-) Primary level St. Scholastica’s Academy City of San Fernando Pampanga (S.Y-) Work experience Broadband (Computer Solutions & Reseller) Secretary TELETECH Customer Service and Sales Consultant - EGOSI MARKETING Quality Assurance Specialist October 2014 to January 2015 THUMBTACK Email Support Specialist May 2015- Aug 2016 OMNI THERAPY Human Resource and QA Support Dec 2015 – Dec 2016