D I V I NA N. S A N C H E Z
#7 Bayanihan St., Luzon Ave., Brgy. Culiat, Quezon City
P H 0 N E : ( + 6 3 ) 9 26 - 657 – 7350 • E - M A I L :-
Work Experience
Teletech
UP Technohub
Customer Support Representative July 2013 - June 2014
ssisting customers with their banking concerns
Sutherland Global Services
Cubao, Quezon City
Consultant April 2012 – February 2013
for Virgin Digital Help and Staples account
software installation, internet connection problem, optimizing PC, email setup and others
Operating System
Stream Global Services
SM Annex North EDSA, Quezon City
Technical Support Representative February 2011 – March 2012
-IPG account
Department of Environment and Natural Resources
Malolos City Bulacan
Data Encoder June 2010 – December 2010
Information Management System (IIMS) of the Manila Bay Region of PENRO-City of Malolos,
Bulacan
SMO
Maintain/store E-files of data using IIMS program
Encode complaint reports of the DENR-QRT Greenline Hotline
Encode accomplishment report of cancelled and issued checks in the Cashier Unit
vouchers for COA, Accounting, and Cashier file
Answer e-mails and phone inquiries
Educational Background
2005 — 2010 Bulacan State University Malolos City, Bulacan
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Segregate
