Divina Sobrio

I am a dedicate and passionate person who will help you and your business do more and be successful. Below are my skills:

1.  Writer

·       Research industry- related topics

·       Write clear marketing copy to promote product and services

·       Prepare well-structured drafts using Content Management Systems

·       Proofread and edit blog posts before publication

·       Submit work to editors for input and approval

·       Coordinate with marketing and design teams to illustrate articles

·       Conduct simple keyword research and use SEO guidelines to increase web traffic

·       Promote content on social media, identify costumer's needs and gaps in our content and recommend new topics

·       Ensure all around consistency (Branding)

·       Update website content when needed.

2. Content Editor/Proofreader

·       Write blog posts and marketing copy to promote products and service

·       Proofread, restructure, and edit articles by content writers

·       Update website and social media pages with new content

·       Craft and send monthly newsletter

·       Interview industry professionals and use online sources to research topics

·       Improve illustration in collaboration with marketing and design teams

·       Optimized published pieces using SEO guidelines

·       Manage the editorial calendar and ensure timely publication

·       Generate new ideas around industry related topics

·       Monitor web traffic and user engagement

Below are my other skills:

1.  Customer Support/ Technical Support Representative

·       Answer phones

·       Troubleshoot

·       Submit service requests

·       Maintains database

·       Log calls

·       Respond to help requests

2. Virtual Assistant

·       Administrative work

·       Personal tasks

·       Content creation

·       Managing finances

·       Social Media management

·       Research

·       Costumer service

·       Email management

3.  Data Entry Specialist

·       Maintains database

·       Processes customer and account source documents

·       Resolve deficiencies

·       Maintains data entry requirements by following data program techniques and procedures

·       Verifies entered customer and account data by reviewing, correcting, deleting or reentering data

·       Combines data from both systems when account information is incomplete

·       Purges files to eliminate duplication of data

·       Tests customer and account system changes and upgrades by inputting new data

·       Secures information by completing data base backups

·       Maintains operations by following policies and procedures and reporting needed changes

·       Maintains customer confidence and protects operations by keeping information confidential

So, if your looking for a competitive and quality, work please don't hesitate to contact me and welcome me in your business. It will be my pleasure to be part of your team.

Thanks a lot.