Dollee May Etrata

Dollee May Secusana Etrata Door 5, block 17-b lot 10 san jose st. SIR NEW MATINA, Davao City 8000 Mobile number: - e-mail:- Work Experiences Home base ( Customer service, Sales, Email Support, Chat, And Order Processing ) Billing and Sales Specialist ( ATT Telco / Uverse Blue ) Customer Service Representative ( TECHNICAL SUPPORT Technical Support ( ISP Account TWC/BHN ) Work History November 11,2019 – April 2019 Technical Software Support Deputy 2625 Augustine Dr, Suite 601 Santa Clara CA 95054 September 2017 - September 2018Customer Service Billing and Sales Specialist VXI GLOBAL HOLDINGS 3rd floor. Sm Annex, Ecoland, Davao City, 8000 August 2016 – July 2017 Customer Service, Email Support, Chat Support Sales and Order Processing (Home Base) Sunrise Import PTY. Unit 4 7 St. Jude Court, Brownsplains, QLD.,4118 August 2013 – July 2015Billing and Sales Specialist IBEX GLOBAL PHILIPPINES 8 FLOOR hanston bldg. Ortigas Pasig city February 2013 – August 2013 Technical Support ( TWC/BHN Account ISP ) 24/7 Customer Inc. I Square Bldg. Ortigas Pasig City January 2012 – December 2012 Customer Service Representative (TECHNICAL SUPPORT) NCO GROUP (RMH TELESERVICES ASIA PACIFIC INC.) 2FLR. Blue Wave Strip Mall, Sumulong Highway cor. Gil Fernando Ave. Marikina City Education 2004 – 2006 Bachelor of Science in Biology Western Mindanao State University Zamboanga City, Philippines 7000 2000 – 2004High School Graduate Zamboanga City High School (main) Zamboanga City, Philippines 7000 2007Vocational Course – 100 hour Call Center Training STI COLLEGE (TESDA) Zamboanga City, Philippines 7000 2010Vocational Course – English Proficiency Training TESDA – ARMM Learning Center Zamboanga City, Philippines 7000 1996 – 2000 Elementary School Graduate Don Gregorio Evangelista Memorial School Zamboanga City, Philippines 7000 Skill Profile Customer Service Telemarketing Advertising and Planning Product presentation Computer Literate Computer Formatting Software’s (MS Office and Presentations, Adobe Photoshop and Corel Paint) Hardware’s Languages Spoken: English Chavacano Tagalog ,Cebuano, and Tausug References Dhave Arthur Pagulong Operations Manager for Atnt Uverse Blue VXI GLOBAL HOLDINGS Ecoland, Davao city, 8000 Mobile number: - Floriza Ijiran Delin Team Leader for Sunrise Imports Pty Dasmarinas, Cavite Mobile number :-