Dominic Manaloto Vital Jr.

#194 Hidalgo Compound Teacher’s Camp Baguio City 2600 Mobile no- Email :- skype id: jayvee.vital Dominic Manaloto Vital, Jr._____________________________________ OBJECTIVE To apply for any vacant position and to be part of a company that will give me the opportunity to harness my potentials and provide the proper training and opportunities for career development. I have been working in Customer Service for more than 8 years. Skilled in Customer Support, Phone Support, Email Support, Live Chat Support, Customer Service Representatives, Data Entry, Virtual Assistant, Strong administrative professional. EXPERIENCE Engage To Sell ( Car Sales ) Online Chat Support Representative / Appointment Setter (Dec. 21, 2014 – Jan. 20, 2018) - Handling customer’s inquiry about purchasing a new or pre-owned cars. -Handling customer’s inquiry about the type of service that needs to be done on their vehicle. -Handling customer’s inquiry about the car parts that they need. -Handling customer's inquiry about leasing or financing a vehicle. -Assisting customer’s on scheduling a service appointment. SITEL PHILS. Green Dot Corporation ( Financial Account ) Loss Management Specialist (June 1, 2013 – Feb 13,2014) Customer Service Representative (Feb 21,2010 – May 31,2013) -Handling Escalated calls -Assist customers to report their card as Lost or Stolen. -Activating a new purchase cards -Attending Inbound Calls -Assist Customers with their Transaction History -Providing Customers with their Card Balance -Removing of blocks on the card CDO FOODSPHERE INC. Warehouse Supervisor (May 05, 2007- Dec 20, 2009) - Lay out products to different stores and different outlets. - Do daily Sales Report. - Do daily Stock inventory. - Do daily Auditing of sales. - Do daily Sales Report. Junior Salesman (March 03, 2007- May 05, 2007) Lay-out products to different stores and different outlets. Do daily Sales Report Do daily Stock inventory. Do daily Auditing of sales. Do monthly Sales reports. ISONN MARKETING Senior Salesman (October 16, 2005- June 21, 2006) Lay-out products to different stores and different outlets. Do daily coverage report. Do bookings for products to be delivered and sold. Junior Salesman (July 28, 2005- October 15, 2005) Lay-out products to different stores and outlets. Check inventory of stocks. GOLDEN PINE HOTEL Front Desk Clerk (January 13, 2004- June 12, 2005) Do daily room reservations. Do daily inventories. Assist check-in and check- out of guests. Attending phone reservations. REMPSON SUPERMARKET CHAIN OF STORES Accounting Assistant (April 25, 2000- May 25, 2001) Do daily sales reports. Do daily inventories of stocks and goods. ON THE JOB TRAINING CITIBANK LIBIS, PASIG CITY Assists clients through telecommunications. Assist clients billing statement. Do credit card investigation DCM GENERAL MERCHANDISE Marketing Supervisor (December 10, 1997- January 05, 2000) - Checking Daily sales. - Do daily sales reports. - Cashier EDUCATION TERTIARY: March 2000 Far Eastern University, Manila Bachelor of Science in Commerce- Major in Management SECONDARY: March 1996 Our Lady of Peace School, Antipolo City ELEMENTARY: March 1992 Our Lady of Peace School, Antipolo City BASIC SKILLS Computer Literate- Word and Excel Customer Relations Service / Data Entry/ Creating Basic Reports / Research / Basic Accounting PERSONAL DATA Date of Birth: March 31, 1980 Place of Birth: Manila Sex: Male Civil Status: Married Wife: Vivien Lorraine V. Apilado Occupation: Appointment Setter Company: Easy Home Ownership Nationality: Filipino REFFERENCES: Chrissy Pineda Team Manager Engage To Sell- Mr. Rhodel V. Felizardo Supervisor ( Escalations ) Sitel Phils.(GDC Account- Ms. Bernadette San Pedro General Manager Golden Pine Hotel - Marissa Austria Sales Supervisor ISONN MARKETING-