Donna Arbitrario

 Donna B. Arbitrario ✉4021 Gen. Luna St. South Cembo, Makati City, Philippines ☎- /- - OBJECTIVE To continue my career with an organization that will utilize my skills and gain further experience while enhancing the company’s productivity and reputation. EDUCATION June 2008 - March 2012 BS Management, Major in Corporate Business Assumption College, San Lorenzo Village Makati City WORK EXPERIENCE Optum Global Solutions Mckinley Hill, Taguig City July 2015 - Present Position: DCSM Inventory Management Specialist Duties Answers emails and calls questions from clients Helps to detail, design, and implement marketing plans for each product or service being offered Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans Maintains excellent relationships with clients through superior customer service Performing basic clerical functions with proficient PC skills  Analytical and Researching techniques to trend or quantify projects  Initiate and assist with developments/changes to increase or change quality and productivity Preparing, processing, and maintaining new member or group enrollments Responding to member eligibility or group questions & verify enrollment status Working with various types of member correspondence Preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Conduct market research and identify new opportunities. Makes product appeal to the target market Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development. JP Morgan Chase Net Plaza, Philippines:  October 2014 - June 2015 Position: Operations Specialist- Invoice Processing Duties Reviewing and validate all invoice information contained within the various applications and based on the completed analysis, a final invoice resolution will occur. Other duties as assigned by management JP Morgan Chase Net Plaza, Philippines: December 2013 – October 2014 Position: HL Manila Loan Admin Associate Duties Responsible for the correct identification and online classification of loan documents captured within our imaging operation. Once documents are classified, you are liable for releasing the documents into the corporate image repository. Document knowledge and accurate classification are critical to success. In this role you will also monitor overall image quality and provide feedback to capture teams. INTERN: CitimotorsInc. Makati City, Philippines March 2011 SKILLS/ ABILITIES Management: Efficiently managed and operated business process for management processes and practices. Experienced Retail Financial Services under Mortgage Banking A high performer and educating others on handling business matters. Develop leadership through performing well on the production. Achieved one of the top employees on accomplishing the job. Communication: Build Great Team and a captivating culture Articulate and persuasive in dealing with VIP clients Strong decision-making, leadership and marketing skills Knowledgeable in French and Spanish Dynamic and results oriented by consistently meeting and exceeding sales goals to improve customer satisfaction SEMINARS May 2012 -June 2012 MAZDA Car Expo, SMX Convention Center September 2011Kababaihan para sa Luntiang Kalikasan at Kabuhayan:Palawan Convention July 2011The Role of Women in the Environment: Kababaihan para sa Luntiang Kalikasan at Kabuhaya July 2011E-marketing/Setting up a Web store under small&medium enterprise SMX Convention Center July 16, 2010Science of tea bioactive components, EDSA Shangri-La June 4, 2010Nestle Expo, Mega Tradehall PERSONAL DATA Age: 26Nationality: Filipino Birthdate: March 5, 1991Religion: Roman Catholic Height: 5’4Weight: 115 lbs. Father: Dante ArbitrarioMother: Fe Arbitrario Occupation: Marine Superintendent Occupation: Housewife CHARACTER REFERENCE AVAILABLE UPON REQUEST