Dophnie Lorianne P Ricarte

I have 4+ years experience as a Virtual Assistant. As your VA, not only will I be able to help you make sense of your schedule, but also help you streamline it, so that you can focus more on engaging with clients, to make more business. I have a "get it done" attitude, by ensuring first call/email resolution. I have excellent organizational skills, a bit obsessive-compulsive at that. I have keen attention to detail, being able to track errors at a glance, raise the concern, or correct them right away. I have excellent multi-tasking skills. I am resourceful and I do not stop until I am satisfied with the information that I have. And I take privacy very seriously. 

General VA or data entry tasks like transcription, email, documentation would come easy for me. I am highly knowledgeable with the use of Google Docs, Google Sheets, Google Calendar, cloud sharing, CMS, MS Office and desktop sharing. I have an excellent command in written and spoken English, which is my core in phone, email and instant messaging communication skills. Deadlines are important to me, that’s why time management is one of my best skills. I am a team-player, but can also work with minimum supervision. I can build and expand on ideas, and can also initiate my own. 

SKILLS:

Administrative

Database Mgt

Customer Service

Reports and Data Analysis

Call & Email Handling