Dresden Tanilon

+ U1114-A New York Mansion #84 Montreal St. Corner Annapolis Cubao, Quezon City, 1009 - - Dresden Sybil Javier Tanilon Work Experience: Cielo - MNL Feb 2018 - Present Makati City Recruitment Coordinator Works closely with job candidates, external recruiters, headhunters and other human resources professionals in support of a business’ hiring needs. Specializes in ATS to track applicants. Manage the flow of candidates thorough the recruitment process, from scheduling interviews to bringing new employees on board. Conduct testing, screening and preliminary interviewing of potential employees. Prepare information packets and gather qualified candidates’ contact information. Interacts with department heads, and hiring managers and staff to coordinate the recruitment and hiring of new employees. Allegis Global Solutions Jan 2017 – Dec 2017 Eastwood, Libis Recruitment Coordinator Works closely with job candidates, external recruiters, headhunters and other human resources professionals in support of a business’ hiring needs. Specializes in ATS to track applicants. Manage the flow of candidates thorough the recruitment process, from scheduling interviews to bringing new employees on board. Conduct testing, screening and preliminary interviewing of potential employees. Prepare information packets and gather qualified candidates’ contact information. Interacts with department heads, and hiring managers and staff to coordinate the recruitment and hiring of new employees. PSG Global SolutionsMay 2014 – Jan 2017 Makati City, Makati Senior Recruiter III Source and recruit candidates by using databases and job boards. Screen candidates resumes and job applications. Design and implement overall recruiting strategy. Develop and update job descriptions and job specifications using ATS. Perform job and task analysis to document job requirements and objectives Prepare recruitment materials and post jobs to appropriate job boards and job portals. Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule. Assessed applicants’ relevant knowledge, skills, soft skills, experience and aptitudes. Managed, handled and provided analytical and well documented recruiting reports to the rest of the team. Acted as a point of contact and build influential candidate relationships during the selection process. Convergys Philippines - UverseFeb 2012 – May 2014 Makati City, Makati Technical Support Representative II Provided answers to clients by identifying problems; researching answers; guiding client through corrective steps. Improved client references by writing and maintaining documentation. Participated in development of client training programs by identifying learning issues; recommending instructional language. Accommodated client disabilities by recommending devices and techniques. Improved system performance by identifying problems; recommending changes. Updated job knowledge by participating in educational opportunities; maintained personal networks. Accomplished information systems and organization mission by completing related results as needed. Harte Hanks - NOOKAug 2011 – Feb 2012 BGC, Taguig Technical Support Representative Provided answers to clients by identifying problems; researching answers; guiding client through corrective steps. Accommodated client disabilities by recommending devices and techniques. Teleperformance, Inc. - SprintApril 2010 – June 2011 Shaw Boulevard, Mandaluyong City Customer Service Representative Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Educational Attainment: Emilio Aguinaldo College B.S. Civil Engineering 2007 - 2010 Dasmarinas National High School March 2007 Dr. Jose Rizal Elementary School March 2003 Character Reference: Engr. Amelia Natividad College Professor Emilio Aguinaldo College Edwin Mendoza Team Leader Convergys PH Christopher Agpaoa WorkForce Manager IBM-Concentrix