I have been in the BPO industry for more than 11 years. I have experiences in Technical, Email, Chat, and SMS Support. My current post is a Quality Analyst and I have been providing quality analysis and reports for more than 2 years now.
I am self-reliant, optimistic, a team player, keen to details and a hardworking individual. I am also eager to learn new tools to accomplish the job assigned to me.
I look forward to working with you!