RESUME
DWIGHT R.
JONES
TEACHER (READING & PHYSICAL EDUCATION), Customer Service Consultant
PROFILE
Dedicated teacher who is motivated
to the maintenance of high standards
and contribute to my institution’s
overall success. Professional who is
versed in the use of creative
teaching/customer service methods in
fast-paced environments. Superior
people skills and proper speaking
etiquette.
CONTACT
PHONE:-
EDUCATION
Happy Grove High School - 09/1993 - 06/1999
(CXC) results: 3 - Religious Education, 3 - Social Studies, 3 - Spanish
(GCE) results: B - English Language
Mico University College - 08/2003 - 06/2007
Secondary Diploma in Teaching / Physical Education / Literacy
International University of the Caribbean - 08/2013 - Incomplete
B.A. General Studies (Education / Media and Communication).
WORK EXPERIENCE
EMAIL:-
HOBBIES
Theatre Company performing arts
Company Member: singing & dance.
National Youth Service - 08/2000 - 03/2001
National Youth Service / Canada World Youth Worker
Team member the Corp Programme and the annual
Jamaican/Canada youth exchange
Pathway Technologies Inc. - 04/2001 - 10/2002
Customer Service / Tele-sales Representative
Gospel Recording Artiste
Professional events M.C.
Public Speaking
Philanthropy through public service &
outreach programmes.
INTERESTS
Community Development through
sports & Community Activities.
Outreach Programmes within schools
and the wider community.
Social Development.
Ensured superior customer experience by addressing customer
concerns, demonstrating empathy and resolving problems on the
spot.
Covenant Christian Academy (CCACC) - 09/2007 - 12/2007
Teacher
* High School students aged between 13 - 17 years of age.
* Tailored lesson plans for students: Language Arts (phonics &
Reading, cursive writing, poetry), Numbers/Arithmetic, Physical
Education and music.
* Assisted in supervising snack time and indoor and outdoor play.
* Taught an average of 25 students per class.
* Coached sports activities: Track & field, football, taekwondo and
boxing.
WORK EXPERIENCE
(continued)
Jamaica Youth for Christ - 01/2008 - 12/2008
Youth Character Club, Events & Sports Coordinator
* Assisted students through youth counselling in person or via
telephone.
* Worked with students (one-to-one) on Youth Guidance programs.
* Supervised the Youth leadership training seminars with volunteers
and youth leaders.
Robert Lightbourne High School – 08/2009 – 07/2015
Teacher
* High School students aged between 13 - 17 years of age.
* Taught an average of 15-25 students per class.
* Planned and led activities to develop student's physical, emotional
and social growth.
* Instructed small groups of remedial students in basic concepts such
as the alphabet, shapes and colour and word recognition.
REFERENCES
* Led reading/English lessons by using the creative arts such as music,
Poetry and arts and crafts.
Pastor. Junior Purboo
(Minister of Religion)
Trinityville C.O.G.O.P.
Trinityville P.O.
St Thomas
Jamaica
W.I.
* Identified warning signs of emotional or developmental problems and
reported to parents as well as guidance counsellors.
Tel:-
Valda Johnson-Wright (R.N., J.P.)
Senior Public Health Nurse
Pleasant Hill,
Golden Grove P.O.
St Thomas
Jamaica
W.I.
Tel:-
* Prepared instruction materials, including making copies, constructing
bulletin boards and setting up work areas.
*Reported on student progress, behaviour and social skills to parents.
* Graded tests and papers and recorded grades for teaching staff.
*Coached sports activities: Track & field, football, taekwondo and
boxing.
Promotions & Events Ltd. – 08/2016 – 07/2019
Customer Service & Promotions Consultant/ Brand Ambassador