Dwight Jones

Dwight Jones

$10/hr
Customer Service Professional
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Morant Bay, St. Thomas, Jamaica
Experience:
10 years
RESUME DWIGHT R. JONES TEACHER (READING & PHYSICAL EDUCATION), Customer Service Consultant PROFILE Dedicated teacher who is motivated to the maintenance of high standards and contribute to my institution’s overall success. Professional who is versed in the use of creative teaching/customer service methods in fast-paced environments. Superior people skills and proper speaking etiquette. CONTACT PHONE:- EDUCATION Happy Grove High School - 09/1993 - 06/1999 (CXC) results: 3 - Religious Education, 3 - Social Studies, 3 - Spanish (GCE) results: B - English Language Mico University College - 08/2003 - 06/2007 Secondary Diploma in Teaching / Physical Education / Literacy International University of the Caribbean - 08/2013 - Incomplete B.A. General Studies (Education / Media and Communication). WORK EXPERIENCE EMAIL:- HOBBIES Theatre Company performing arts Company Member: singing & dance. National Youth Service - 08/2000 - 03/2001 National Youth Service / Canada World Youth Worker Team member the Corp Programme and the annual Jamaican/Canada youth exchange Pathway Technologies Inc. - 04/2001 - 10/2002 Customer Service / Tele-sales Representative Gospel Recording Artiste Professional events M.C. Public Speaking Philanthropy through public service & outreach programmes. INTERESTS Community Development through sports & Community Activities. Outreach Programmes within schools and the wider community. Social Development. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Covenant Christian Academy (CCACC) - 09/2007 - 12/2007 Teacher * High School students aged between 13 - 17 years of age. * Tailored lesson plans for students: Language Arts (phonics & Reading, cursive writing, poetry), Numbers/Arithmetic, Physical Education and music. * Assisted in supervising snack time and indoor and outdoor play. * Taught an average of 25 students per class. * Coached sports activities: Track & field, football, taekwondo and boxing. WORK EXPERIENCE (continued) Jamaica Youth for Christ - 01/2008 - 12/2008 Youth Character Club, Events & Sports Coordinator * Assisted students through youth counselling in person or via telephone. * Worked with students (one-to-one) on Youth Guidance programs. * Supervised the Youth leadership training seminars with volunteers and youth leaders. Robert Lightbourne High School – 08/2009 – 07/2015 Teacher * High School students aged between 13 - 17 years of age. * Taught an average of 15-25 students per class. * Planned and led activities to develop student's physical, emotional and social growth. * Instructed small groups of remedial students in basic concepts such as the alphabet, shapes and colour and word recognition. REFERENCES * Led reading/English lessons by using the creative arts such as music, Poetry and arts and crafts. Pastor. Junior Purboo (Minister of Religion) Trinityville C.O.G.O.P. Trinityville P.O. St Thomas Jamaica W.I. * Identified warning signs of emotional or developmental problems and reported to parents as well as guidance counsellors. Tel:- Valda Johnson-Wright (R.N., J.P.) Senior Public Health Nurse Pleasant Hill, Golden Grove P.O. St Thomas Jamaica W.I. Tel:- * Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas. *Reported on student progress, behaviour and social skills to parents. * Graded tests and papers and recorded grades for teaching staff. *Coached sports activities: Track & field, football, taekwondo and boxing. Promotions & Events Ltd. – 08/2016 – 07/2019 Customer Service & Promotions Consultant/ Brand Ambassador
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