Ebenezer Paul

EbenezerPaul Technical Support Engineer Indian Born on: 08/23/1994 Chennai - India- Married Male Education: Mar Gregorios College Chennai July 2012 - April 2015 BBA Best course to study about wide range of Business Administration The School of Business Logistics Chennai August 2016 - April 2018 MBA - ERP & Supply Chain Management I had a immense knowledge of Supply chain while pursuing my studies here. Experience: Css Corp Technical Support Engineer September 2017 - March 2021 Chennai Working on a casual basis for Aruba Networks as a Junior Engineer, this position involved in troubleshooting the basic networking issues, Licensing issues, RMA for Enterprise level customers. I am experiencd in cross platform with experience as a salesforce consultant and software publishing. Also, involved in Testing of Aruba's portal with researched new trends and technologies leading to testing and justification for deployment. HCL Technologies Sourcing Specialist May 2015 - August 2018 Chennai Strategic, descisive, and motivational leader with extensive sourcing specialization experience. Skilled in tough decision making, escalated problem solution and achievement of goals within challenging environment. In-depth understanding of sourcing, procurement and inventory management with frequent success in optimizing time, resources and costs. Language Skills: Proficient in Tamil Proficient in English Technical Skills: Proficient in MS office Return Material Authorization CRMs Understanding source code SQL Enterprise hardware expertise Proven experience with troubleshooting and diagnosing problems Server License management,Manual testing Salesforce consultant Communication & Other Skills 1) Exceptional telephone etiquette skill 2) Active listening and written communication follow-up with excellent time management skills, adherence to high customer service standards