Edcel A. Facundo

 EDCEL A. FACUNDO 2450 Aurora St. Pasay City Metro Manila, Philippines - -- PPObjective To pursue a career in the field of information technology that offers me an opportunity for the career growth. Skills I have experience in hardware, local area networks, and some software programs (Mac OS, Windows). Operating System and program Installation of work stations. Expertise WANs & LANs Technical Support/Help Desk Various Applications Trouble shooting OS Installations Education Associate in Computer Technician Engineering Department, Institute of Technical Education University of the East Manila Recto ave. Sampaloc Manila TESDA Certified Computer Technician I passed the TESDA NC-II knowledge and skills trade test for computer technician on April 2003. Work Experience September 2009-February 2010 Cybernet Slash Support 4th Floor 18/20 Building Upper McKinley Hills Fort Bonifacio, Taguig City Technical Support Representative Accounts Handle. SMC Routers ROXIO Softwares Provides customers troubleshooting and configuration of the product. Answers various question through phone. September 2007 - May 2009 SYKES Asia inc. 34th Flr. Burgundy Corporate Tower, 252 Sen. Gil Puyat Avenue,, Makati City, 1200,, Metro Manila Technical Support Representative Accounts Handle. QWEST, AT&T Mobility, AT&T MIS Provides customers troubleshooting and configuration of the product. Answers various question through phone. Business to Business Support Provides ETA of the technicians. February 2006 – May 2007 ALORICA Phils. IBM Plaza Building Libis Quezon City Technical Support Representative Account Handle. D-Link Networking Device Provides customers troubleshooting and configuration of all D-Link Devices. Answers various question through phone. November 2002- February 2003 On the Job Trainee Department of Public Works and Highways Bonifacio Drive Port Area Manila Reference Chona L. Manguilin Cataloger Librarian UST Miguel de Benavides Library España, Manila Jose R. Facundo Senior Advisor, Director, Chairman of Trust Committee, Member of Corporate Governance Committee and Member of Risk Oversight Committee Security Bank Corporation Juergen K. Facundo Chief Financial Adviser, Lica Group of Companies, Inc., Metropolitan Avenue, Makati City Adjunct Faculty, Enderun Colleges, McKinley Hill, Fort Bonifacio Taguig City Filoteo C. Ferrer, M.D. Nephrologist Makati Medical Center