Edith O. Andrada

I'm passionate about lead generation, voice talent, and customer service

I will develop creative ways to keep consumers loyal to your brand and entice them to come back for more.

I assist businesses in profitability and improving their reputation by providing customer service solutions, never saying no, and not terminating an encounter until the customer is delighted.

★ ★EXPERTISE★ ★

⚡️Proficient in Microsoft Windows, Microsoft Office, and Google apps (Docs, Slides, Sheets, etc.)

⚡️Respond to customer service emails

⚡️Proven Intercom skills

⚡️I am a multi-talented individual who can assist you with basic yet time-consuming tasks such as email, scheduling, website maintenance, and social media management (Facebook, Instagram, Twitter, etc.)

⚡️Strong command of the English language.

⚡️Can function independently, prioritizes well, and is well-organized.

🔧System/Tools🔧

✅Genesis Workspace (similar to Avaya)

✅IRIS (CRM)

✅Microsoft Word, Excel, Presentation, Outlook

✅Google Docs, Sheets, Slides

My schedule is flexible, and I am available to work around your business hours.

Talk to you soon!🤝